Conversation with Cornerstone Client: Lance Cowell

"All of the associates at Cornerstone treat you as a partner."

Those are the words of Lance Cowell, President and CEO of Cowell Insurance Services. When Lance left his large regional bank, he looked for a community bank that offered high-touch service for him and his associates. Read on to learn more about why Lance has chosen Cornerstone for over half a decade.

How long have you been banking with Cornerstone?

"We've been with Cornerstone for 6 or 7 years. We moved from a large, regional bank to a smaller bank where we would get better customer service. More friendly, hands-on service for our clients."

Why was it important for you to work with a bank that was rooted in Kansas City?

"We do a lot of business here in the midwest, primarily in Kansas and Missouri, and it was important for us to bank with someone based in Kansas. A lot of our clients are in Kansas, so we felt it a necessity to bank with someone local."

How would you describe Cornerstone Bank in just a few words?

"A very professional organization. All of the associates at Cornerstone treat you as a partner. They're really good to our associates within our company, and they always put the customer or the client first."

If you were recommending Cornerstone to a friend, what would you say?

"I would tell them that if they wanted someone that could deliver high quality customer service and respond very timely, I would highly encourage them to do business with Cornerstone. They put clients first!"