02/04/2026 | Press release | Distributed by Public on 02/04/2026 07:50
Hiring data shows AI becoming part of everyday work, while demand for human expertise remains strong
PALO ALTO, Calif. - February 4, 2026 - Upwork Inc. (Nasdaq: UPWK), the world's human and AI-powered work marketplace, today released its annual In-Demand Skills report, finding that as demand for top AI-enabled skills more than doubled year-over-year, hiring for human expertise remains strong across work categories.
Now in its sixth year, the report finds that demand for the most in-demand skills on the Upwork Marketplace has remained consistently strong year over year, even in categories often assumed to be most vulnerable to automation, including coding, creative, marketing, and customer support. At the same time, the top skills explicitly tied to applying AI within existing roles grew 109% year over year. Growth is showing up across workflows, from AI video generation and editing (+329%) and AI integration (+178%), to AI data annotation and labeling (+154%) and AI chatbot development (+71%).
"Our Human+Agent Productivity Index found that human-AI collaboration boosts project completion by up to 70%, even on simple tasks," said Dr. Teng Liu, economist at Upwork. "That's exactly what we are seeing in our latest hiring data too: AI isn't replacing people; it's sharpening where human expertise matters most, with businesses continuing to invest in creativity, judgment, and problem-solving alongside AI."
Key findings from the report include:
"What this signals is a redefinition of professional advantage," said Dr. Gabby Burlacu, senior research manager at Upwork. "Our data shows rapidly growing demand for people who merge technical skill sets with more foundational ones. Professionals who can direct and refine AI outputs to enhance their work will stand out and find success."
Here are the most in-demand skills across a subset of key categories of work on the Upwork Marketplace. Read the full report for a more comprehensive list: http://www.upwork.com/research/in-demand-skills-2026
Top 3 Fastest-Growing Skills by Category for 2026:
Coding & Web Development
Customer Service & Admin Support
Data Science & Analytics
Design & Creative
Sales & Marketing
Top 10 Most In-Demand Skills by Category for 2026:
Coding & Web Development
Customer Service & Admin Support
Data Science & Analytics
Design & Creative
Sales & Marketing
Methodology
Skills data was sourced from the Upwork Marketplace and is based on freelancer earnings across six work categories from January 1, 2025, to December 31, 2025, with demand originating in the United States. To ensure a strong signal of demand, only completed jobs are analyzed. Top skills represent the fastest growing skills within the categories presented, and each skill had a minimum of $100,000 aggregate freelancer earnings in that category during the period. Year-over-year growth was estimated by comparing freelancer earnings in 2025 to freelancer earnings over the same period in 2024. To compare the growth of AI and non-AI skills, skills that explicitly reference AI were grouped together and analyzed for year-over-year growth.
About Upwork Inc.
Upwork Inc.'s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.
Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at upwork.com and follow on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at go-lifted.com and follow on LinkedIn.
1 Upwork Research Institute Business Leader Pulse Survey, December 2025.
2 Upwork survey of 349 business leaders, conducted October 2025.