HHSC Outlines Organizational Realignment

HHSC is focused on helping programs work better together and serving Texans more effectively.

Organizational changes effective April 1 reflect feedback from staff, stakeholders and leadership and align parts of the organization around the people served - particularly clients and families who rely on multiple programs.

As part of this effort, HHSC is bringing similar programs together under two divisions. Behavioral Health, Disability and Aging Services will better support the coordination of care for people with complex needs. Family Resources and Eligibility Services will streamline how eligible clients and families access services and programs. In addition, Regulatory Services will be elevated as a direct report to the executive commissioner.

The Office of Strategic Integration will focus on system priorities and connect work happening across the agency by bringing together data, planning and major initiatives. It will help ensure projects and priorities are coordinated across divisions, supporting shared goals.

For Texans, this change is about strengthening the client experience and creating a more connected health and human services system.

Other operational changes are being implemented to strengthen our internal administrative processes.

View the new functional organizational chart (PDF).

HHSC remains committed to ensuring services are delivered consistently, effectively, and with care.