FEMA Alaska Call Center Hours to Change Starting Monday, February 9

ANCHORAGE, Alaska - The hours of operation for the FEMA Alaska Call Center, assisting those affected by severe storms, flooding and remnants of Typhoon Halong Oct. 8-13, 2025, will change starting Monday, Feb. 9, 2026.

The new hours of operation will be 8:30 a.m. to 5 p.m. Monday through Friday. Hours will remain the same on Saturday, from 10 a.m. to 3 p.m.

Survivors may apply for state and FEMA Individual Assistance, as well as SBA assistance, before the deadline of Feb. 20, 2026.

After the deadline, survivors who have already registered can continue submitting paperwork and updating their information into their FEMA account.

Eligible survivors may receive assistance with disaster-related needs such as subsistence equipment, snowmachines, stove oil, all-terrain vehicles, rental expenses, home repairs, vehicle damage, medical expenses, moving and storage, and reimbursement for temporary housing.

To Apply for State Individual Assistance
State designated areas include North Slope Borough, Northwest Arctic Borough, Bering Straits Regional Education Attendance Area (REAA), Lower Yukon REAA, Yupiit REAA, Lower Kuskokwim REAA, Kashunamiut REAA, and Pribilof Islands REAA.

• Visit https://ready.alaska.gov/IA
• Call 1-844-445-7131 from 8 a.m. to 4 p.m. Monday through Friday.

To Apply for FEMA Individual Assistance:
FEMA designated areas include Northwest Arctic Borough, Lower Yukon Regional Education Attendance Area (REAA), Lower Kuskokwim REAA, Kashunamiut REAA, Yupiit REAA and the City of Saint Mary's.

• Call the Alaska Call Center at 1-866-342-1699 from 8:30 a.m. to 5 p.m. Monday through Friday and 10 a.m.
  to 3 p.m. Saturday. Yup'ik interpreters are available from 1 p.m. to 5 p.m. on Thursday.
• Register on DisasterAssistance.gov.
• Use the FEMA App
• Visit the Bethel Assistance Hub, 10 a.m. to noon and 1 p.m. to 4 p.m. Monday through Friday, at:

AVCP Tugkar Building
570 3rd Ave., Bethel, AK 99559.
**Yup'ik interpreters are available.

Small Business Administration
Survivors also may talk to an SBA representative and learn how a low-interest, federal disaster loan can help private property owners and renters pay for losses not covered by insurance or other assistance. Homeowners and renters may qualify to repair or replace their home or personal property. Businesses and nonprofits can also apply for physical damage loans - including loss of income.

For more information, call 1-800-659-2955, apply online at sba.gov/disaster or visit one of the two Disaster Loan Outreach Centers, located at the Bethel City Hall at 300 Chief Eddie Hoffman Hwy., Monday through Friday, 8 a.m. to 5 p.m., or at the University of Alaska at 1901 Bragaw St., Anchorage, AK 99508, Monday through Friday, 8 a.m. to 4 p.m. The deadline to apply for physical damage is Feb. 20, 2026.

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FEMA is committed to ensuring disaster assistance is accomplished impartially, without discrimination on the grounds of race, color, national origin, sex, sexual orientation, religion, age, disability, English proficiency, or economic status. Any disaster survivor or member of the public may contact the FEMA Civil Rights Office if they feel that they have a complaint of discrimination. FEMA's Civil Rights Office can be contacted at [email protected] or toll-free at 833-285-7448.

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FEMA's mission is helping people before, during and after disasters.