SummaCare receives 2024 Press Ganey Human Experience Pinnacle of Excellence Award®

SummaCare recognized as top health plan for excelling in member experience, including members' access and overall rating of care.

AKRON, OH - January 14, 2025 - SummaCare today announced that it has been named a 2024 Human Experience (HX) Pinnacle of Excellence Award® winner by Press Ganey, the global leader in healthcare experience measurement, data analytics and insights to health systems and health plans. This award is part of Press Ganey's annual ranking of the top health plans, hospitals and health systems in the country, according to performance in patient, employee and member experience.

"At SummaCare, it's personal, and we recognize the role we play in helping our members navigate the complex healthcare delivery system, and we are thrilled to receive this award from Press Ganey," said Bill Epling, SummaCare president. "This achievement reinforces our organization's ongoing commitment to an exemplary level of service and responsiveness to our clients and members. We strive to be the trusted and preferred navigator to high-quality, cost-effective healthcare that improves the quality of life for our members and the communities we serve."

As a winner of the Press Ganey HX Pinnacle of Excellence Award®, SummaCare Medicare Advantage plans have ranked in the top five percent of health plans in delivering high quality member experience over a minimum of three consecutive years. The award recognizes top health plans that are excelling in member experience, determined by key CAHPS measures, including members' access and overall rating of care. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

"SummaCare demonstrates the transformative power of committing to a member-centered culture and positive employee experiences that drive effective clinical outcomes," said Patrick T. Ryan, CEO and Chairman at Press Ganey. "By making the human experience a top priority, SummaCare is setting a new standard for healthcare excellence."

SummaCare offers seven comprehensive Medicare Advantage plans to fit a variety of health and wellness needs and budgets. To learn more about SummaCare Medicare Advantage plans, visit summacare.com.

Press Ganey
partners with healthcare providers and health plans to improve the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Our Human Experience (HX) platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure the care journey is safe, equitable, and patient-centered. We are the trusted partner to 41,000+ healthcare provider organizations globally and 85% of health plans in the United States. Press Ganey is a PG Forsta company.