06/16/2025 | Press release | Distributed by Public on 06/16/2025 09:04
In the world of enterprise technology, community isn't just a buzzword-it's a powerful catalyst for innovation, growth, and shared success. That's why we're thrilled to announce the launch of a new Pure Storage digital community platform, designed to transform how our customers and partners connect, collaborate, and thrive with Pure Storage technologies.
Our consistently high NPS score (above 80) tells us something we've always known: Pure Storage customers are passionate advocates who value the relationship they have with our technology and our team. Now, we're taking that relationship to the next level with a comprehensive digital platform that brings together customers, partners, and Pure Storage experts in one vibrant ecosystem.
The new platform offers a centralized space where infrastructure experts and technical specialists can engage in meaningful discussions, troubleshoot challenges together, and share best practices across the Pure Storage platform. Whether you're looking to get more value out of your current Pure Storage investment or explore new capabilities, the community provides immediate access to collective wisdom and expertise.
Seamless Integration with Pure User Groups
Our Pure User Group (PUG) meetups have already proven tremendously successful, with established meetups going back 10 years. Last year, we hosted over 1,500 attendees from nearly 900 accounts participating in 450 global gatherings, and we're going to grow PUGs this year. These gatherings provide invaluable opportunities for face-to-face networking and knowledge sharing.
The new digital platform complements and enhances these in-person experiences by creating continuity between meetups. Conversations started at a PUG can continue online, allowing deeper exploration of topics and broader participation from the global Pure Storage community. Members can connect with peers they met at local events or engage with customers from different regions facing similar challenges.
The benefits of active participation extend far beyond convenient access to information:
Augmenting Technical Education and Certifications
This new customer community experience complements the PEAK Technical Services Community where you can find deep technical support for specific product questions and engage in Pure Storage training and certification opportunities. Our Customer Experience team has built a dynamic ecosystem designed specifically for the technical practitioner to dive into specialized forums where complex support issues meet collaborative problem-solving. Visitors can also elevate their capabilities with our Pure Skill subscription, unlocking exclusive access to advanced training modules, tools, and premium tech resources to maximize the value of your Pure Storage investments. We're excited to work toward unifying and integrating these existing community offerings and users into our new modern digital platform.
Join Us on This Journey
Our new customer community platform represents more than just a new digital destination-it embodies our commitment to placing customers at the center of everything we do. As we continue our strategic focus on subscription services and platform capabilities, creating meaningful connections among customers becomes increasingly vital.
We're building more than a forum; we're nurturing an ecosystem where collective expertise amplifies individual success. By bringing together our passionate user base with Pure Storage technical specialists, we're creating a powerful engine for innovation and ideation.
Come be part of something special. The future of data storage isn't just about technology-it's about people working together to unlock its full potential.
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