Office of Homeless Solutions Maintaining Temporary Inclement Weather Shelter

The Office of Homeless Solutions (OHS) continues to operate the Temporary Inclement Weather Shelter (TIWS) this week as frigid conditions persist. In accordance with Chapter 45 of the City Code, the shelter will remain open until overnight temperatures are forecasted to be above freezing. The following locations for TIWS sites are:

• Fair Park Grand Place, 3701 Grand Ave., Dallas, TX, 75210

Intake hours will be: 8 a.m. to 10 p.m. 

• Austin Street II, 2929 Hickory St., Dallas, TX, 75226

Intake hours will be: 8 a.m. to 10 p.m. 

• Fair Park Tower Building, located at 3809 Grand Ave., Dallas TX, 75210 will open on Wednesday, January 8, 2025.

Intake hours will begin at 3:30 p.m. and run through 10 p.m.

• Austin Street Center will operate the sites as the City's external partner in executing TIWS activities, providing enhanced services during TIWS.  

In addition to the above mentioned TIWS sites, individuals experiencing homelessness are encouraged to seek shelter at any of the City's existing overnight shelter provider locations. We also recognize that while best practice is to seek warm shelter, some individuals may refuse assistance. To help improve their chance of survival, cold weather packs will be available at recreational centers across the City and in bulk from OHS via [email protected].

The Office of Homeless Solutions Friends Group is recruiting volunteers to assist with the operation of the temporary inclement weather shelter. Volunteers must be 18 years of age and register HERE. Join the OHS Friends Group today and learn about all volunteer and donor opportunities. Email [email protected] for more information.

• Donate to the Office of Homeless Solutions Fund at the Communities Foundation of Texas. https://cftexas.org/donors/fund-options/city-of-dallas-office-of-homeless-solutions/

• Provide lunch or dinner for 10 employees and volunteers working at the shelter. For more information about this sponsorship opportunity, email [email protected].

Stay Safe and Prepare for Inclement Weather

As colder weather sets in, the City of Dallas is committed to ensuring the safety and well-being of all residents. For the latest updates and information on available resources, and for City of Dallas Facility Closures due to inclement weather, please visit this site regularly.

Wintry Weather Road Tips

SAFETY First! If possible, stay home. If you must venture out: know what to do HERE.

Dallas' Community Resource Hub Connects Residents with Free or Reduced-cost Services

Dallas News article highlights the City's "Community Resource Hub." The Community Resources Welcoming Hub is an online dashboard residents can access to find information, organizations, programs and services. The dashboard is divided into 10 categories: food, housing, goods, transit, health, money, care, education, work and legal. Residents can filter by ZIP code and topic to find the help they need. To read the article click HERE.

Temporary Inclement Weather Shelters

In response to these frigid conditions, the Office of Homeless Solutions and local partners are stepping up to provide additional services to assist our unsheltered neighbors. Your support is crucial during this time; please consider donating blankets, warm clothing, and non-perishable food items to help those in need. For a complete list of cold weather shelters, FAQs, and more information click HERE.

Welcome Mat 2 - People 0- Final Weekend

Artstillery, Dallas' pioneering experimental performance production is now in its final weekend. If you're interested in an immersive, interfaith exploration of human resilience and solidarity, then this is for you! Known for blending artistic expression with social justice, Artstillery's latest work is a phenomenal performance you don't want to miss. For more information and tickets click HERE. For the Press Release click HERE.

Mental Health First Aid - January 31st

Learn to identify, understand, and respond to signs and symptoms of mental health challenges. Hosted by Texas Refugee Wellness on January 31^st @ 8:30am-4:30pm. Register HERE.

Stories That Matter: Pain & Peace Documentary Screening & Talkback- 3:00pm Sunday Feb. 2

You are invited to attend this exploration of how to navigate the pain of tragedy and find inner peace by uncovering our purpose in life. For more information see FLYER.

Metrocare Elam Family Clinic: Grand Opening Celebration- 10:00am Friday Feb. 7

Metrocare welcomes you in the grand opening celebration of the Elam Family Clinic. Metrocare provides mental health services for individuals, families, children, and teens. The new clinic will offer a full range of mental health services, including individual therapy, group therapy, psychiatric services, and crisis intervention, regardless of ability to pay. All Metrocare mental health clinics serve walk-ins, ensuring immediate access to care. For the press Release click HERE. For more information see FLYER.

Newcomer Wellness Connection- 9:00am to 2:00pm Friday Feb. 28

Please join the Dallas Newcomers Wellness Coalition and network with others advocating and working with refugee and immigrant communities to improve their health and wellbeing. For more information see FLYER.

Winter Home Preparation-

As the winter season has officially begun it is important to safeguard your home against damage from the cold. For more information click see BILINGUAL FLYER.

Christmas Tree Recycling

Now through February 3^rd, Dallas residents may drop off undecorated, natural Christmas trees at four locations. See attached FLYER for more information.

3^rd Annual Lunar New Year Festival- 10:00am to 1:00pm Saturday Feb 1

Celebrate the Lunar New Year and the Year of the Snake with this family-friendly cultural festival! The Lunar New Year is one of the largest holidays in Chinese culture and is celebrated by billions of people worldwide. For more information click HERE.

Camp Wisdom Road Safety Study

Camp Wisdom Road is on the Pedestrian High Injury Network and on the High Injury Network for all modes in the City of Dallas Vision Zero Action Plan, meaning it is one of the most dangerous streets in Dallas for people walking and for all roadway users. The DDOT is conducting a study to evaluate and recommend transportation safety improvements for Camp Wisdom Road between South Cockrell Hill Road and IH-35E. The result of the study will be a list of improvements for the City to implement in the short-term and long-term that has been vetted by the community. For more information click HERE.

214 Day: Show Love for Dallas

Celebrate the vibrant arts and culture of Dallas with the City of Dallas Office of Arts and Culture at the inaugural 214 Day: Show Love for Dallas! This special event is all about showcasing the rich cultural spirit of the city through creativity, community, and connection. Join us for an unforgettable day of light bites, entertainment, and interactive artistic experiences. For more information click HERE.

Kindred Exhibition by DeMarcus McGaughey

For more information see FLYER and click HERE.

Human Trafficking Awareness Program- 9:30am to 12:30pm Saturday Feb. 1

The Dallas Police Department and Dallas Independent School District invite you to this critical program. It is designed for parents to educate them about child trafficking and provides strategies to prevent it. For more information click HERE.

Business Robbery Symposium- 9:00am to 12:00pm Tuesday Feb. 4

The Dallas Police Department invites managers and business owners to attend this training. For more information see FLYER.

211 Texas-

211 Texas/United Way HELPLINE provides free and confidential information and referral services to those in need 365 days a year, 24 hours a day. For more information click HERE and see BILINGUAL FLYERS or dial 211 on your phone.

Batteries Oil Paint Antifreeze (BOPA) Mobile Collection-

For a list of locations, dates and times click HERE.

Neighborhood Public Meetings for HUD Grants

We invite you to join us to learn more about the development of the FY 2025-26 HUD Consolidated Plan Budget. We value your input and encourage you to attend one of our upcoming meetings, offered both in-person and virtually. For more information click HERE.

Volunteer Income Tax Assistance (VITA)-

It's tax season and bilingual Volunteer Income Tax Assistance is available: Here are different providers:

Dallas Public Library- click HERE.

Dallas Community Tax-A-Thon- click HERE.

Dallas Community Tax Centers- click HERE &/or HERE.

Age Friendly Estate Planning- 6:00 to 7:30pm Monday Jan. 27

The Office of Community Care presents this age-friendly estate planning event for older adults 60+. This is a practical estate planning workshop to help avoid probate. Topics covered include: transfer on death deeds, Lady Bird deeds, Advanced Directives/living wills, and more. For more information see BILINGUAL FLYERS.

Age Friendly Estate Planning- 10:00am to 12:00pm Monday Feb. 10

The Office of Community Care presents this age-friendly estate planning event for older adults 60+. This is a practical estate planning workshop to help avoid probate. Topics covered include: transfer on death deeds, Lady Bird deeds, Advanced Directives/living wills, and more. For more information see BILINGUAL FLYERS.

Quince Latinas: One Common Thread- Jan 25 to Feb 28

This series of exhibits (Cinco Latinas, Diez Latinas and the current Quince Latinas) are a small step forward in advancing equity for women in the art world, highlighting the cultural diversity of the Americas and presenting a variety of art forms in one exhibit. For more information click HERE.

The 2025 Point-in-Time Count- Thursday night Jan. 30

Housing Forward needs volunteers on January 23rd to engage with our unhoused neighbors during the 2025 Point-in-Time (PIT) count. Volunteers are truly making a difference by participating in the count and contributing to our efforts to address homelessness in our community. Register today! The Point-in-Time count is an annual census of our unhoused neighbors, a requirement under Federal Law, helps communities understand the extent of homelessness, changing trends, and the measure of their success. For more information click HERE.

Community Creek Cleanup

Join City of Dallas municipal leaders at these community events to keep city parks and creeks clean. For a list of opportunities see BILINGUAL FLYERS.

EducatED: Know Your Rights Workers Rights- Feb 11

Mi Famiia en Accion is hosting this informative session focusing on traching community members of their civic rights in 2025. For more information see BILINGUAL FLYER.

Brownfields Redevelopment Program- 6:00 to 8:00pm Wednesday Jan. 29

You are invited to the South Dallas Cultural Center (3400 S Fitzhugh Ave, Dallas, TX 75210) to learn about the Brownfields Redevelopment Program (BRP), whose mission is to address environmental obstacles that can hinder revitalization of community development in core neighborhoods. The program also aims to drive sustainable economic growth to ensure a safe, clean environment, and improved quality of life for Dallas residents. For more information click HERE and watch VIDEO.

Vickery Trading Company Free New Classes- Registration Deadline Thursday Jan. 30

Vickery Trading Company is offering new FREE classes where women can meet other women, learn new skills, and prepare for a job. For more information click HERE. Please email: [email protected] with any questions.

Call for Artists - Application Deadline January 30, 2025

The Public Art Program of the City of Dallas Office of Arts and Culture invites submissions for this request for qualifications from professional artists to design, fabricate and install an outdoor public art piece. The goal is to engage library patrons and staff of all ages and backgrounds, and spark curiosity and interest. This artwork should convey peacefulness and playfulness, and address local history, nature and/or education in this beautiful green space. The artwork should complement the existing contemporary library building surrounded by mature trees and its xeriscape, native landscaping. We positively encourage interactive art installations that include a seating or play component. For more information click HERE. For a list of other Grants and Calls click HERE.

Mental Health Series - Feb 4^th through April 15^th

Owenwood Farm and Neighbor Space will partner with Avance to offer a series of mental education! The series will be in Spanish only. Feel free to use the following link to register. More information HERE.

Tourism and Hospitality Internship Opportunity- Summer 2025

Dallas Convention & Event Services Dept. announces the Tourism and Hospitality Internship Program. The City of Dallas is one of the largest employers in the DFW Metroplex. We offer growth opportunities and a chance to make a difference in our community. Becoming an intern, city temp, or part-time employee at the city opens the opportunity to apply for new full time job opportunities where you would be eligible to the below benefits. For more information click HERE and see FLYER.

Volunteering Opportunity-

Heart House is seeking dedicated tutors to join our Reading Homeroom Program, which supports new refugee and immigrant's students in achieving academic success and building confidence. Just one hour of your time can help build a child's confidence, foster their love for learning, and open doors to a brighter future. Make a profound impact by volunteering wit Heart House's Reading Homeroom program! For more information see FLYER.

Dallas Mavericks Reading Challenge 2025- Jan. 16 to Mar. 17

For more information on the 2025 Dallas Mavericks Reading Challenge click HERE.

Funding Opportunities for Non-Profits & Individual Artists

The Community Arts Division of the Office of Arts and Culture spreads art to every part of the City and provides opportunities for artists, non-profit organizations, and residents of Dallas. We believe that every resident of the city of Dallas should be exposed to arts and culture. For more information see BILINGUAL FLYERS and click HERE.

Grants and Calls

OAC welcomes artists and arts organizations to participate in the following competitive opportunities such as grants and calls for entries. For more information click HERE.

The Office of Equity & Inclusion

Our mission is to advance equity, inclusion, and social justice so all Dallasites can thrive. The office relies on the use of disaggregated data, community outreach, and resident voices to support the City of Dallas in understanding and addressing disparities to improve outcomes for all residents. Below are the four divisions of the Office of Equity & Inclusion. Click on them to learn more.

1) Welcoming Communities & Immigrant Affairs-

Promotes the economic, civic, and social engagement of immigrants and refugees residingin Dallas.

2) Fair Housing-

Further fair housing through community outreach and addressing systemicbarriers to fair resource distribution, access to services, and opportunities. It also properly investigateshousing discrimination complaints.

3) Equity-

Reduces disparities and increases opportunities for all residents by providing the necessary resources and services to thrivein each person's own unique identities, circumstances, and histories.

4) Human Rights-

Promotes social justice and ensures equitableaccess to services among Dallas' diverse communities.

City of Dallas Calendar & Events

Did you know that the City of Dallas has a public calendar with updated events? For a complete listing of the City's calendar and events click HERE. Save it in your favorites for easy access!

City of Dallas Communications and Customer Service/311 (CCX)

Dallas 311: Service Request

Dallas 311 allows City of Dallas residents and visitors to request City services. Submit and track your service request on the website or by downloading the Dallas 311 mobile app. Create a free login account and view detailed service request updates online or via the mobile app.

Dallas Police Department

The Police Department is dedicated to serving the people of Dallas and strives to reduce crime and provide a safe city. The hotline: 877-373-8477.

Water Utilities

Customers with questions regarding their account may contact DWU Customer Service at 214-651-1441 between 8 a.m. and 5 p.m., Monday through Friday. For questions regarding DallasGo, customers may read FAQs at Dallas.gov/DallasGo or email their inquiries to [email protected]. Check the website for more information.

Sanitation Services

The Department of Sanitation Services is all about Keeping Our Dallas Neighborhoods Clean and Clutter Free. Check the website for more information.

Animal Services

Our vision is to lead the nation in compassionate care of animals while finding positive outcomes for all placeable pets through innovative shelter operations and community engagement. Check the website for more information.

Employment Opportunities

The City of Dallas is one of the largest employers in the DFW Metroplex. We offer growth opportunities and a chance to make a difference in our community. Join our diverse workforce and help us in providing excellent service to the residents of Dallas while building a rewarding career. Check the website for more information.

Planning & Development

This site is for all your zoning, permits, inspections and more.

Code Compliance

The City of Dallas Code Compliance Department consists of three divisions: Neighborhood Code, Nuisance Abatement, and Consumer Health. Code Compliance ensures city codes, and ordinances are maintained, so Dallas continues to be a clean and safe city. Code Compliance does this by working with neighborhoods by providing education and building partnerships with non-profits, neighborhood associations, and other City of Dallas departments.

Dallas Public Library

Limitless possibilities start with Dallas Public Library. Our mission is to strengthen communities and build equity by connecting people, inspiring curiosity and advancing lives.

Office of Arts & Culture

The City of Dallas Office of Arts and Culture (OAC) fosters support, partnerships, and opportunities for Dallas residents, visitors, artists, and arts and cultural organizations.

Office of Community Care

The Office of Community Care (OCC) provides direction and oversight of the City's social, human, and supportive services to help create equity for seniors, children, and other city of Dallas residents to improve their quality and standard of living.

Office of Homeless Solutions

The Office of Homeless Solutions was designed to be the change agents in the homeless community. With the help of partnering organizations and community members like you, we offer strategic initiatives and street outreach to overcome homelessness throughout the city by implementing initiatives with consistency, transparency, and accountability. Our innovative solutions ensure our homeless neighbors receive food, shelter, housing, help to overcome barriers, and opportunities for a better life. We seek to provide public and private partners with the tools, resources, and opportunities to join the cause and help unsheltered individuals in our community.

Boards & Commissions

The Mayor and City Council are​ very interested in you serving as a member of a City of Dallas Board or Commission. As an interested resident and community leader, you can provide invaluable service to the City of Dallas through your membership​​ and participation. Board and Commission members volunteer many hours annually sharing their time and expertise and enjoy learning more about the City through their membership.