City of Santa Barbara, CA
01/21/2026 | News release | Distributed by Public on 01/20/2026 18:54
Do We Have Your Current Contact Information
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Title
Do We Have Your Current Contact Information?
Authored on
January 21, 2026
Body
Keeping your contact details up to date helps us serve you better!
Have you recently changed your email address or phone number? It's important that we have your latest information so we can reach you when it matters most, like if:
- There's an issue with your account.
- We detect unusually high water usage (which could indicate a leak).
- Your payment method for AutoPay has expired or is no longer valid.
Here's how to update your information:
WaterSmart Customers:
- You can log in and update your phone number online at SantaBarbaraCA.gov/WaterSmart.
- Email addresses can't be changed online - please call us!
Not on WaterSmart?
- Contact our Utility Billing Customer Service team directly at (805) 564-5343.
Why is this important?
We may not have your email address because older accounts didn't require one. Without your current information, we can't notify you about important updates or concerns regarding your utility billing account.
Even if you think your contact information on your account is current, please call and confirm that we have your correct email address. Your peace of mind is our priority!
Contact Utility Billing Customer Service today at (805) 564-5343.
City of Santa Barbara, CA published this content on January 21, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on January 21, 2026 at 00:54 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]