Mackay Regional Council

01/19/2026 | Press release | Distributed by Public on 01/18/2026 18:31

Reduced operating hours for Customer Service Centres next Thursday

Council advises that all three Customer Service Centres will have reduced operating hours on Thursday, January 22.

Sarina, Mirani and Mackay offices will be open to customers from 1pm to 4pm.

The reduced hours are to allow staff training for council's Customer Experience teams.

Customers can still contact council on 1300 MACKAY (622 529) for emergency calls.

For non-urgent requests and payments, customers are encouraged to use council's Online Services portal via the website or visit www.mackay.qld.gov.au/request to put in a customer request for assistance.

Mackay Regional Council published this content on January 19, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on January 19, 2026 at 00:31 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]