Tuesday, May 12, 2026: Cuesta Water Main Incident

7:00 p.m. Tuesday, May 12, 2026: Cuesta Water Main Incident

"Boil Water" Notice Remains in Effect for 21 Homes
One of the water samples collected on May 11 from the Drucilla Drive pipe reconnections between Montalto Drive and Leona Lane has tested positive for coliform bacteria. This means that the "Boil Water" notice will remain in effect for the 21 homes in the Drucilla Drive/Carla Court area (shown on the map in red). The City is in contact with the State Water Board regarding options moving forward and next steps. The City remains committed to restoring safe drinking water as quickly as possible.

The City will continue to provide hotel rooms, meal and incidentals per diem payments, and access to shower facilities for the residents of these homes through the morning of Monday, May 18. More information on showers and hotel accommodation is below.

Updated Dates and Times for Temporary Shower Access
The City will continue to provide temporary shower access to residents who remain impacted by the water main incident. The shower facilities are located at the Rengstorff Park Aquatics Center and El Camino YMCA. Their hours are listed below:

Rengstorff Park Aquatics Center

• Wednesday, May 13: 7:30 a.m.-1:00 p.m., 6:30-8:30 p.m.
• Thursday, May 14: 7:30 a.m.-1:00 p.m., 4:30-8:30 p.m.
• Friday, May 15: 7:30 a.m.-1:00 p.m., 6:30-8:30 p.m.
• Saturday, May 16: 9 a.m.-2:00 p.m.
• Sunday, May 17: 9 a.m.-2:00 p.m.
• Monday, May 18: 7:30 a.m.-1:00 p.m., 6:30-8:30 p.m.

YMCA

• Wednesday, May 13: 5:30 a.m.-9:00 p.m.
• Thursday, May 14: 5:30 a.m.-9:00 p.m.
• Friday, May 15: 5:30 a.m.-9:00 p.m.
• Saturday, May 9: 7:00 a.m.-6:00 p.m.
• Sunday, May 10: 8:00 a.m.-5:00 p.m.
• Monday, May 11: 5:30 a.m.-9:00 p.m.

Temporary Lodging Available for Impacted Residents
The City is providing temporary lodging with several hotels through Monday, May 18. They include:

• Ameswell Hotel, 800 Moffett Blvd, Mountain View, CA | Phone: 650-880-1000 | Pet Friendly
• Days Inn Mountain View, 850 Leong Dr, Mountain View, CA |Phone: 408-915-3669
• Extended Stay America Suites, 190 E El Camino Real, Mountain View, CA | Phone: 650-962-1500 | Kitchens | Pet Friendly
• Ramada by Wyndham Mountain View, 55 Fairchild Dr, Mountain View, CA | Phone: 650-967-6856
• Shashi Hotel Mountain View, 1625 N Shoreline Blvd, Mountain View, CA| Phone: 650-420-2600 | Pet Friendly
• Super 8 Mountain View, 1665 W El Camino Real, Mountain View, CA | Phone: 650-969-9641
• TownePlace Suites, 606 S. Bernardo Avenue, Sunnyvale, CA | Phone: 408-733-4200 | Kitchens | Pet Friendly

Alternatively, the City will reimburse impacted residents up to $192+tax/night if they choose to use a different hotel of their choice.

For any lodging questions, please call 650-903-6081 and press 2.

About the Water Main Incident
Currently, 21 homes, located north of Cuesta Park, remain under boil water restrictions until further notice.

The water main breach involved a private contractor that was hired by the City. The Friday, April 24, incident concerned a contamination breach with some cement slurry mix coming into contact with a live water main near the intersection of Bonita Avenue and Cuesta Drive.

Questions or Assistance
For residents in the affected area who have questions, please call 650-903-6081 or email [email protected].

For questions specifically about the temporary lodging program, call 650-903-6081 and press 2.

Stay Informed
To receive updates via email on the Cuesta Water Main Incident, subscribe to "City News" at MountainView.gov/eNotify.

For more information, including resources for residents, visit MountainView.gov/CuestaWaterMain.

Next Update
The City will issue the next incident update when new information is available.

Media Inquiries
For media inquiries, email [email protected] or call Lenka Wright, Chief Communications Officer, at 650-903-6615.