C.H. Robinson Showcases How Its Lean AI Transformation is Revolutionizing Global Supply Chains at Manifest 2026

C.H. Robinson arrived at Manifest 2026 with momentum, showcasing how a 120-year-old logistics company transformed itself through Lean AI and deployed agentic AI at scale in the real world. Across the event, which brings together Fortune 500 leaders, innovators, and investors influencing global commerce, attendees had opportunities to see C.H. Robinson's Lean AI up close through a series of firsts and live experiences, including:

• The company's first featured presentation at Manifest
• Demonstrations of AI agents solving real logistics challenges
• Microsoft speaking for the first time about C.H. Robinson's innovations for their global supply chain
• An "art of the possible" demonstration of the Always-on Logistics Planner™

Innovation on display at Manifest

Disrupting from within through Lean AI

C.H. Robinson took the stage at Manifest with a session titled Smarter. Faster. Better. The Lean AI Supply Chain Revolution. During the session, Cody Griggs, Vice President of Digital Brokerage, and Chris Cutshaw, Vice President of Market Solutions, showcased how Lean AI has transformed how the company builds, deploys, and scales proprietary AI technology. Grounded in Lean methodology, Lean AI focuses on solving real customer problems with measurable business results and continuously improving how work gets done.

This approach is delivering premium service 24/7, exceptional reliability, and the speed to market that comes from reducing steps in shipping processes from hours to seconds. By combining its scale, data, and logistics expertise with a rigorous innovation model, C.H. Robinson is disrupting logistics like no one else.

Building the agentic supply chain

Session attendees also got a closer look at the Agentic Supply Chain™ solutions deployed at scale across the company's global logistics network. Visitors to the C.H. Robinson booth witnessed these capabilities in action through a demonstration of AI agents working together to tackle a persistent industry challenge: missed pickups in less-than-truckload (LTL) shipping. The demo showcases how AI agents operate in concert to check on missed pickups, resolve them, and reduce unnecessary return trips by 42%.

Innovating for one of the planet's most well-known brands

Microsoft shared a firsthand view of how C.H. Robinson's Lean AI approach is improving service and operational agility across one of the world's largest and most complex supply chains. By combining agentic AI systems with logistics expertise, C.H. Robinson is reducing delays, accelerating workflows, and strengthening coordination across Microsoft's global network, offering a powerful example of how Lean AI is delivering real results at scale.

Behind these leading AI capabilities is C.H. Robinson's builder culture and deep domain expertise. The company's team of 450 software engineers and data scientists develops AI models and agents in house, allowing it to deploy AI faster and more cost-effectively. Because C.H. Robinson has the largest dataset in the industry, understands customer shipping requirements, and trains its AI agents, these solutions are purpose-built for real supply chain execution and designed to scale across global logistics operations.

A glimpse into the future of AI-driven logistics: Always-on Logistics Planner™

The session concluded with an "art of the possible" demonstration, taking the capabilities of the Always-on Logistics Planner and interacting with the digital teammate through voice commands. While the Always-on Logistics Planner is live at scale today, the demonstration offered a glimpse into how the digital teammate could evolve.

Already, the digital teammate works alongside C.H. Robinson experts to plan and orchestrate tasks across the entire shipping lifecycle. Speakers highlighted tangible outcomes including more than 900 hours saved per day on price quotes and orders, a 40% productivity boost from reduced manual tasks, and improvements in speed to market and on-time pickup.

Shaping the future of supply chains

At Manifest, C.H. Robinson showed how its Lean AI approach is redefining what's possible in global logistics. From agentic systems to always-on orchestration, C.H. Robinson is translating disciplined AI innovation into measurable supply chain performance-demonstrating how the companies that know logistics best are now redefining its future.