By Maria Noel

Principal Product Manager

Dow Jones

New York, USA

Launching a new product is never just about the product itself; it is about the ideas, the obstacles, the late nights, and, above all, the people.

Over the past several months, teams across Dow Jones have been quietly working to create something we are immensely proud of: Dow Jones Risk Journal, a new addition to our risk and compliance suite of products, built to simplify and empower professionals to navigate today's dynamic risk landscape with greater clarity and control.

A simpler way to stay ahead of risk

Honestly, the idea was a no-brainer. Why reinvent the wheel when we can leverage our already robust editorial tools and journalistic expertise to deliver exactly that - the most important content, presented in a modern and accessible way?

For risk professionals, Monday mornings aren't all sunny skies and lattes. They are likely diving straight into tracking shifting financial regulations, figuring out operational impacts from critical geo-political events, and bracing for the next cyber threat. That's the daily reality: a constant wave of crucial information - figuring out what actually matters feels like half the battle.

Dow Jones Risk Journal is designed to be their ally, curating the key insights they need on evolving regulations, enforcement actions, and more. This is then delivered directly to their desktops and mobile devices, with personalised content sent straight to their inbox.

Trusted journalism at the core

What truly sets this offering apart is not just its technology but the journalism behind it. At the heart of this product is a team of expert journalists and contributors with deep knowledge of the risk landscape. These professionals do not simply report on the news; they curate content with editorial judgment, ensuring each story answers the critical questions:

• What matters?
• Why does it matter?
• How does it relate to broader trends in global risk, regulation, and enforcement?

The power of Dow Jones Risk Journal also lies in its seamless integration with the company's risk and compliance suite. It provides an easy workflow that allows users to quickly connect to other tools within the suite, such as data search, screening, due diligence reporting, and third-party workflows.

This blend of trusted journalism and structured data gives risk professionals the context needed to make faster, more informed decisions.

Two worlds, one platform: the B2B and B2C challenge

One of the biggest challenges in launching the product was seamlessly integrating two distinct ecosystems: our B2B enterprise environment with a friendly end-user interface, shaped by our extensive B2C experience.

We had to develop a system where enterprise clients, with their complex integration, user management, and access needs, could interact seamlessly with content designed for individual professionals. This meant aligning the infrastructure of our B2B systems with consumer-facing pipelines to deliver a unified experience.

Every aspect of integrating and delivering content from search, newsletters, and top news articles had to work seamlessly across different platforms to ensure flexibility without compromising simplicity.

At the core of this product offering is a unified dashboard uniting tailored risk-related content feeds, events calendars, e-mail alerts and more. This gives users control over how, when, and where they access information.

As we navigated this technical complexity, each team approached new challenges with a spirit of collaboration and shared sense of purpose. Aligning systems, refining designs, and iterating on key features were all part of the process, but the goal never changed: to deliver a high-quality, user-first product.

Shaping a shared vision, together

Bringing Dow Jones Risk Journal to life was a deeply collaborative effort that spanned departments, disciplines, and time zones. From the very beginning, it was clear this wasn't just a product built by one team; it was a shared vision shaped by many.

Editorial and product teams worked side by side to define the direction of the experience, aligning content strategy with the realities of how risk professionals consume information. The legal team ensured everything met compliance standards.

The brand team brought the product's identity to life. And across design, technology, operations, customer experience, marketing, sales, and other teams, everyone brought their unique expertise.

From concept to launch, this journey wasn't just about shipping a product. It was about building something that professionals would trust, rely on, and return to every day.

The launch: a milestone, but just the beginning

There's nothing quite like the launch day. After several months of building, testing, refining, and adapting cycles, it all came down to this one moment: taking Dow Jones Risk Journal "live."

It was a unique blend of excitement and quiet nerves, hoping everything would go off without a hitch. Behind the scenes, our team was making final checks: The engineering team had wrapped up code reviews, and testing was green across the board. The sales team was prepped with new materials, our customer support team had its FAQs and response flows ready, and the press release was teed up to go.

It felt like everything we'd been working toward - every brainstorm session, every late-night debug, every beta test - had brought us to this exact point.

And then, just like that, we flipped the switch to "go live" and officially launched, and the response was incredible. It was a milestone. But, more than that, it was a clear sign the product resonates with our audience of risk professionals.

It's hard to fully describe the feeling of watching something you've built from scratch enter the world. There's pride, of course. But, there's also gratitude for the team that made it happen, the feedback that shaped it, and the users who believed in the vision early on.

This is just the beginning. We're now focused on what's next: evolving the experience using cutting-edge technologies like AI and chatbots to unlock even more power for our users. Stay tuned … there's more to come.

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About Maria Noel

Maria Noel is principal product manager at Dow Jones in New York, USA.

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