City of Ocala, FL

04/24/2026 | Press release | Distributed by Public on 04/24/2026 06:47

Ocala Fiber Network Phone Surveys to Begin Monday, April 27

OCALA, Fla. (April 24, 2026) - The City of Ocala will conduct a telephone survey of a random sample of Ocala Fiber Network (OFN) customers beginning Monday, April 27, through Friday, May 1.

The survey is designed to gather feedback and better understand customer perspectives with OFN services. Responses will help guide the City in evaluating service delivery and identifying opportunities for improvement.

Calls will be made to selected customers during normal business hours. Customers who receive a call may see the number 352-554-9696 or 352-696-8971 on their caller ID.

The survey will be conducted by Baldrige Group LLC, a Sarasota-based performance excellence consulting firm with more than 30 years of experience.

In accordance with the Code of Ethics of the National Council on Public Polls and the United States Privacy Act of 1974, all responses will remain anonymous. No identifying information will be released, and individual responses will remain confidential.

For more information, please contact Ocala Fiber Network at 352-401-6900 or [email protected].

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City of Ocala, FL published this content on April 24, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on April 24, 2026 at 12:47 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]