HEI - Hawaiian Electric Industries Inc.

08/22/2026 | Press release | Distributed by Public on 08/22/2026 16:31

Hawaiian Electric focused on restoring customers on Hawaii Island ahead of Tropical Storm Moke

Hawaiian Electric focused on restoring customers on Hawaii Island ahead of Tropical Storm Moke

Significant restoration progress made yesterday

Release Date: 8/22/2026

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HONOLULU, Aug. 22, 2026, 12 p.m. - Hawaiian Electric remains focused on repairing damage and restoring power to affected communities as quickly and safely as possible ahead of Tropical Storm Moke. Power has been restored to approximately 2,500 Hawaii Island customers since yesterday morning. As of 9 a.m. today, about 8,800 customers remain without power.

Estimated restoration times are based on the best information available at the time. Times may be adjusted due to access issues, additional damage, unsafe conditions, or specialized equipment. The list below focuses on larger or more complex outage areas that are estimated to take longer to fully restore. The purpose of this list is to enable customers to make plans based on estimated restoration times. Keep in mind:

  • This list does not represent every community or pocket of customers currently without power on Hawaii Island - even if your area isn't listed here, we're aware.
  • Tropical Storm Moke is forecast to bring heavy rains and wind gusts through the weekend and this will affect the timing of restoration efforts.
  • Some locations that experienced little storm damage may still be without power because of damage to lines and facilities that provide electricity to their area. These may be hidden from view or located in distant areas.
Estimated Restoration Timeframe Area
Within 24 hours for most, extended outages for some
  • Ocean View and Ranchos subdivisions (1,000 customers)
  • Paauilo Mauka (190)
  • Kohala Mountain (200)
  • Namakani to Royal Hawaiian Estates / Mauna Loa Estates, Hawaiian Acres, Fern Forest, Volcano (720)
Beyond 48 hours, significant extended outage possible
  • Kaloko Mauka (240)
5 - 7 days
  • Orchid Isle Substation to Mountain View Post Office / Mountain View and Glenwood (850)
  • Ahualoa (100)
By Sept. 8 for full restoration; many sooner
  • Kau including Waiohinu, Naalehu, Punaluu, Pahala, and Wood Valley (1,800)

Customers who are without power but see their neighbors have electricity restored should call their respective Trouble Line to report the outage:

Be prepared

With another storm approaching the state, the company urges customers to review their emergency plans, ensure they have supplies on hand and to closely monitor weather updates. Preparation and safety tips are available at hawaiianelectric.com/stormcenter. Detailed tips may also be found in our Handbook for Emergency Preparedness, which can be downloaded for free in English, Cantonese, Ilocano, Korean, and Vietnamese languages, as well as a version for children.

We are committed to keeping you informed

We will continue to provide updates as work progresses on Hawaii Island. Please check hawaiianelectric.com or our mobile app for the latest outage information and estimated time of restoration.

Updates and more information are available the following resources:

HEI - Hawaiian Electric Industries Inc. published this content on August 22, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on August 22, 2026 at 22:35 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]