LADWP Windstorm Response Update - Sunday, January 12, 2025: 7AM

As of 7 AM, crews have restored power to 362,482 customers since the start of the windstorm.

Our crews have also been able to bring the number of single-outage customers- customers whose outage affects only their residence due to a location-specific issue-down to less than 20 residences, from its peak at more than 1,000 single-outage customers.

We continue to ask customers to report any downed wire sightings by calling 911 and making sure not to make contact with any wires. ALWAYS ASSUME wires are live and stay away.

As of 7 AM, approximately 16,000 customers remain without power, out of LADWP's 1.5 million electric customers- most of whom are in the fire-affected areas of Pacific Palisades and Brentwood. Our crews cannot restore power until the areas have been declared safe to resume power restoration work.

Other communities still experiencing outages include Eagle Rock, Hollywood Hills, Encino and Sunland.

SUPPORTING FIRE RESPONSE
Over 8.5 billion gallons of water are available in LADWP's open-air reservoirs, including Hollywood Reservoir, Lower Stone Canyon and the Encino Reservoirs. All have been used to directly support aerial firefighting efforts and continue to be available.

UPDATE ON RESTORING WATER FLOW TO PALISADES TANKS
To support firefighting efforts, water crews are in the Pacific Palisades area shutting off water supply to leaking fire hydrants and customer connections that have been destroyed or unoccupied. The tanks are not filled yet. We have shut down 2,800 house services to build back the pressure and we have approximately 4,000 more services to shut down. This occurs when homes are destroyed-their water pipes spew water until we close every service at the meter. We are seeing pressure at the tanks but not enough to fill them yet.

We had 120 water service workers going through the damaged neighborhoods to shut them down, both residential and commercial. As the services are shut off, pressure slowly builds back to the pump stations to refill the tanks.

LADWP REPRESENTATIVES MAY CO ME TO YOUR DOOR TO CHECK ON YOU AND YOUR POWER
During the current wildfire response, LADWP representatives are going door-to-door in many affected neighborhoods to check on customers and see if their power is back on, or if they're still waiting for power to be restored. We are aware that scammers may use this opportunity to take advantage of customers in their vulnerable state. LADWP staff will be wearing their uniforms or vest and will always carry a LADWP badge.

Please make sure to check LADWP badges and ask for further identification if you have any doubts as to the legitimacy of the person or persons at your door.
Safety is our No. 1 priority, during challenging times like these and always. Please reach out at 1-800-DIAL-DWP if you have any questions or need further assistance.

SUPPORT FOR CUSTOMERS DIRECTLY IMPACTED BY THE WILDFIRES
Our hearts are with our customers whose lives have been directly impacted by the wildfires. To support them, LADWP is ready to address any concerns related to stopping service, billing concerns, and other matters related to water and/or power service. We are also preparing to stop all billing for any homes or businesses destroyed by fire. Call LADWP at 1-800-DIAL-DWP or visit any LADWP customer service center.

A "DO NOT DRINK" NOTICE REMAINS IN EFFECT FOR ZIP CODE 90272 AND ADJACENT AREA, REPLACING THE PREVIOUS BOIL WATER NOTICE FOR THE SAME AREA
A Do Not Drink Notice was issued Friday at noon for Pacific Palisades 90272 zip code and the area north of San Vicente Blvd under evacuation orders as required by state regulators for public health and safety.

People located in the 90272 Zip code and area north of San Vicente Boulevard should not drink or cook with the tap water until the notice is lifted. Residents are advised to limit the use of hot water and follow important instructions in the notice.

We will inform our customers when the water is safe to drink.

LADWP will be distributing bottled water to affected customers at two locations:

• Westwood Recreation Center
• Adjacent to the Brentwood Country Club
  • Sunday, January 12 from 9 a.m. to 2 p.m.
  • **NEW** Monday, January 13 from 11 a.m. to 5 p.m.

More information about the DO NOT DRINK notice and important instructions can be found at www.ladwp.com.

CORRECTING MISINFORMATION ABOUT LADWP'S WATER SYSTEM
Any assertion that fire hydrants in the Pacific Palisades were broken before the Palisades fire is misleading and false. LADWP works with LAFD who is responsible for inspecting fire hydrants citywide. LADWP repaired every hydrant needing repairs as reported by LA Fire Department inspectors. LADWP's fire hydrant repair list was current and updated, and all reported fire hydrants were fully operational in the Pacific Palisades and in L.A.'s Westside communities prior to the fire.

No power was lost to LADWP pump stations during the fire, and water supply remained strong to the area. Water pressure in the system was lost due to unprecedented and extreme water demand to fight the wildfire without aerial support. This impacted our ability to refill the three water tanks supplying the Palisades causing the loss of suction pressure. This impacted 20 percent of the hydrants in the area, mostly in the higher elevations. As soon as LADWP identified the risk of losing water in the tanks and water pressure in the system, we immediately deployed potable water tankers to sustain support for firefighting efforts.

LADWP was required to take the Santa Ynez Reservoir out of service to meet safe drinking water regulations. To commission the support and resources to implement repairs to Santa Ynez, LADWP is subject to the city charter's competitive bidding process which requires time.

The water system serving the Pacific Palisades area and all of Los Angeles meets all federal and state fire codes for urban development and housing. LADWP built the Pacific Palisades water system beyond the requirements to support the community's typical needs. As we face the impacts of climate change and build climate resilience, we welcome a review and update of these codes and requirements if city water systems will be used to fight extreme wildfires. LADWP is initiating our own investigation about water resiliency and how we can enhance our posture to respond to the impacts of climate change.

Below is an update on our Windstorm Response as of 7AM:

By City Council District (both single customer and area outages)

District	Customers Out
1 - Eunisses Hernandez	1
2 - Adrin Nazarian	0
3 - Bob Blumenfield	2
4 - Nithya Raman	2
5 - Katy Young Yaroslavsky	1619
6 - Imelda Padilla	0
7 - Monica Rodriguez	1
8 - Marqueece Harris-Dawson	1
9 - Curren D. Price, Jr.	1
11 - Traci Park	12520
14 - Ysabel J.Jurado	262
15 - Tim McOsker	0
## - Not Available	1661

By Community (area outages only)
Metro

Community	Customers Out
PACIFIC PALISADES	6952
BRENTWOOD	6922
EAGLE ROCK	262

Valley

Community	Customers Out
PACOIMA	5102
BRENTWOOD	1247
SUN VALLEY	978
TARZANA	736
ENCINO	367
STUDIO CITY	222
WINNETKA	222
SHADOW HILLS	88
WOODLAND HILLS	45
VALLEY GLEN	13
NORTHRIDGE	7

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