Strengthening AI literacy in Viet Nam’s public sector

Participants engaged with practical scenarios close to their daily tasks, including document processing, information synthesis, workflow development, reviewing AI-generated outputs and discussing risks that may arise when AI is used in public administration. This approach helped participants connect the potential gains in efficiency with the need for accountability in the public sector.

Ethics and AI governance were also integrated into the programme. Participants discussed how to identify risks, consider the possible impacts of AI systems before deployment and develop principles for the responsible use of AI in daily work.

"This is a highly practical and effective training course, providing those working in government agencies and the public sector with the AI knowledge and skills needed to better support their work," said Ms Phan Thi Thuy from the Viet Nam-Korea College in Quang Ninh.