New dedicated team at New Mexico Law Enforcement Academy strengthens statewide law enforcement training, compliance: Use of ACADIS ensures complete, accurate, career-long record

There's a new team at the New Mexico Law Enforcement Academy.

That three-member team led by Katie Reimann, now powers New Mexico's statewide system of training records, certifications, credentials, and employment history for all officers and dispatchers.

The team uses a database known as the Academy Information System (ACADIS) and their work ensures every public safety professional carries a complete, accurate, career-long record.

"We're dedicated to ensuring that every individual and agency has a trusted resource to navigate, manage, and maximize the ACADIS system effectively," said Reimann, ACADIS manager. "Our vision is to be the trusted partner for agencies and individuals navigating the ACADIS system - enhancing compliance, and excellence through expertise, innovation, and dedicated support. We are committed to strengthening training systems and building confidence across the public safety community, ensuring every agency has the tools and knowledge to succeed."

Katie Reimann points to an entry in ACADIS with Stephanie Hinojosa.

These efforts include: providing technical assistance to agencies on data entry, reporting standards, and compliance procedures; delivering training on portal use, data accuracy, and regulatory requirements; developing and updating user resources and job aids; collecting and maintaining data within ACADIS in alignment with established compliance standards; and finally assisting in tracking in-service training, certification renewal deadlines, and accreditation cycles, to identify potential non-compliance.

Supporting and guiding these efforts is Jessica Arballo, whose leadership in operational oversight, training and development, and compliance enforcement ensures the entire ecosystem functions seamlessly. Arballo oversees certifications including instructors, academy accreditations and curriculum management. Her operational framework works hand-in-hand with the reporting side as every foundational compliance requirement ultimately ties into the ACADIS database.

Jessica Arballo (left) and Katie Reimann (right) have been instrumental in the development of a new ACADIS team for the New Mexico Law Enforcement Academy.

"Together, both sides form one coordinated system that drives accuracy, transparency, and accountability across the state," she said. "We wanted to give them a better tool to track all of their classes including mandated in-service training and reporting requirements and to enforce it as well.

"It tells them when required training is due and the number of days and provides reminders as timelines are coming up due. It also gives them a visual of how close they are to completing all their training. Additionally, there is a training coordinator who has permissions to track the agency's compliance."

This combined team is guiding New Mexico's shift to year-round compliance, replacing last-minute reporting with proactive quarterly check-ins, early-warning outreach, and real-time data validation. Through regional liaisons, reporting, and a centralized Help Desk, there is support for agencies in maintaining clean, audit-ready records.

Their work also directly supports the Law Enforcement Retention Fund, ensuring that mandated in-service training, a core component of LERF eligibility, is accurately tracked, documented, and validated. With bi-annual webinars, an online resource hub, and continuous policy and data audits, the team is building a transparent, data-driven framework that strengthens statewide readiness.

"We've made huge progress and by the end of next year we'll be even further along in our efforts to transform the training of our officers across the state," said New Mexico Department of Public Safety Deputy Cabinet Secretary Sylvia Serna. "The New Mexico Law Enforcement Academy's mission remains clear to empower agencies, support accuracy, and ensure New Mexico's law-enforcement workforce remains fully trained, certified, compliant and positioned to benefit from retention initiatives that reward professionalism and ongoing development."

Story by New Mexico Department of Public Safety Public Information Officer John Heil. Photos courtesy of the New Mexico Law Enforcement Academy.