LADWP - Department of Water and Power of the City of Los Angeles

01/15/2025 | Press release | Distributed by Public on 01/16/2025 00:38

8PM JANUARY 15, 2025 UPDATE: LADWP Windstorm and Fire Response

[Link] Approximately 18,000 customers in the fire-impacted areas of Pacific Palisades, Encino and Brentwood remain without power. LADWP, PG&E and other mutual assistance crews continue the work of assessing the damage in those communities and will begin restoration efforts there once fire officials have given us clearance to do so.

More than 338,000 customers have been restored since the start of the windstorm last Tuesday, January 7.

While the region is now transitioning out of a Red Flag Warning, LADWP remains in active fire response and local fire authorities may ask LADWP to de-energize power lines to protect public safety.

UPDATE ON LADWP'S DO NOT DRINK WATER NOTICE IN PALISADES AND ADJACENT AREAS
LADWP Water Quality staff have worked to further refine the boundaries adjacent to 90272 zip code served by LADWP that are affected by LADWP's Do Not Drink notice issued on January 10, 2025.

Click here for an updated map of the affected area.

Brentwood Neighbors

Please be advised that the Brentwood neighborhood is NOT under the current Do Not Drink notice. When water quality advisories are issued, our staff make every effort to quickly identify affected customers, and the boundaries are refined as we review additional information including detailed service maps and pressure zones in LADWP's water system.

LADWP's Do Not Drink notice applies to the following areas within LADWP's service territory:

  • The areas immediately south of the 90272 zip code that lie north of San Vicente Blvd, with a northeast boundary that skirts the area just south of Brentwood.

We know that water quality advisories can cause significant inconvenience to customers. Please know that we will always put your safety first. We appreciate all of our Brentwood customers' patience and understanding as we worked to refine the affected area.

Any customer with water quality concerns, can contact us at 1-800-DIAL-DWP (1-800-342-5397) and we will work with our LADWP's Water Quality Customer Care Team. We offer free technical assistance and water quality testing to any customer in our service territory, landlord or tenant.

Starting Thursday, January 16, the Brentwood Country Club emergency water distribution location will no longer be in operation. However, LADWP is distributing bottled water to affected customers at the following two locations:

  • Westwood Recreation Center , 1350 S. Sepulveda, Los Angeles, CA 90025 - Daily from 8 a.m. to 6 p.m.
  • Veterans Barrington Park (Parking Lot) , 333 S. Barrington, Los Angeles, CA 90049 - Daily from 8 a.m. to 4 p.m.

CUSTOMER ASSISTANCE
LADWP knows that our customers impacted by the Palisades Fire have much more important needs right now. To our customers whose lives have been impacted by these fires, please know that you do not need to worry about your LADWP bill right now and that we will be here to support you when you are ready.

We are currently making changes to our billing system to turn off bill reminders and late notices in the 90272 zip code. If you receive a bill and your property has been destroyed or damaged, please contact us at 1-800-DIAL-DWP (1-800-342-5397).

Please also reach out to us at 1-800-DIAL-DWP so we can assist you in turning off service, managing your bill and answering any other questions about your service.

We encourage any customer experiencing hardship as a result of the fires to reach out to us, and we will provide more information on additional assistance for our impacted customers soon.

SUPPORTING THE FIRE RESPONSE
LADWP will continue taking every step availab le to us to support ongoing firefighting and restore water pressure to the Pacific Palisades area in advance of more high winds.

We continue to support firefighting efforts with nineteen water tankers, each holding 2,000 to 4,000 gallons, running continuously to supply water to firefighters. They act like mobile fire hydrants and will continue as long as CALFIRE incident command needs them.

Encino, Lower Stone Canyon and the Hollywood Reservoirs, with six billion gallons of water have been critical in protecting lives and property. They will remain a critical part of the firefight and are fully available.

RESTORING WATER PRESSURE
Our field crews working to restore water pressure in the Palisades area have shut off all of the services they have access to at this time.

Pressure has been restored to areas served by Marquez Knolls and Trailer Tanks following repairs made to leaks on damaged or destroyed properties and our distribution system-and by closing all fire hydrants that were left open.

As of 7 p.m. Wednesday, January 15, the 1-million-gallon Marquez Knolls Tank and the 1-million-gallon Trailer Tank, two of three tanks that supply water to Pacific Palisades, were filled to capacity with one million gallons each of water and pressurized. The Temescal Tank will follow once access to the surrounding area is possible.

CORRECTING MISINFORMATION ABOUT LADWP'S WATER SYSTEM
Any assertion that fire hydrants in the Pacific Palisades were broken before the Palisades fire is misleading and false. LADWP works with LAFD, which is responsible for inspecting fire hydrants citywide. LADWP repaired every hydrant needing repairs as reported by LA Fire Department inspectors. LADWP's fire hydrant repair list was current and updated, and all reported fire hydrants were fully operational in the Pacific Palisades and in L.A.'s Westside communities prior to the fire.

No power was lost to LADWP pump stations during the fire, and water supply remained strong to the area. Water pressure in the system was lost due to unprecedented and extreme water demand to fight the wildfire without aerial support. This impacted our ability to refill the three water tanks supplying the Palisades. This impacted a low percentage of hydrants in the area, mostly in the higher elevations. As soon as LADWP identified the risk of losing water in the tanks and water pressure in the system, we immediately deployed potable water tankers to sustain support for firefighting efforts.

LADWP was required to take the Santa Ynez Reservoir out of service to meet safe drinking water regulations. To commission the support and resources to implement repairs to Santa Ynez, LADWP is subject to the city charter's competitive bidding process which requires time.

The water system serving the Pacific Palisades area and all of Los Angeles meets all federal and state fire codes for urban development and housing. LADWP built the Pacific Palisades water system beyond the requirements to support the community's typical needs. As we face the impacts of climate change and build climate resilience, we welcome a review and update of these codes and requirements if city water systems will be used to fight extreme wildfires. LADWP is initiating our own investigation about water resiliency and how we can enhance our posture to respond to the impacts of climate change.

POWER OUTAGE UPDATE
As of 7 p.m. January 15, 2025
Fire-related: 18,000 customers remain out.
Customers restored since start of storm: More than 338,000

By City Council District (both single customer and area outages)

District Customers Out
1 - Eunisses Hernandez 0
2 - Adrin Nazarian 22
3 - Bob Blumenfield 14
4 - Nithya Raman 8
5 - Katy Young Yaroslavsky 1625
6 - Imelda Padilla 722
7 - Monica Rodriguez 4
8 - Marqueece Harris-Dawson 5
9 - Curren D. Price, Jr. 3
10 - Heather Hutt 44
11 - Traci Park 14828
12 - John S. Lee 5
13 - Hugo Soto-Martinez 5
14 - Ysabel J.Jurado 8
15 - Tim McOsker 3
## - Not Available 2578

By Community (area outages only)

Metro

Community Customers Out
PACIFIC PALISADES 8757
BRENTWOOD 8231
OTHER 297
SAWTELLE 86
WEST ADAMS 36

Valley

Community Customers Out
BRENTWOOD 1251
VAN NUYS 718
ENCINO 367
STUDIO CITY 15

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