08/28/2026 | Press release | Distributed by Public on 08/28/2026 10:06
Understanding the factors affecting total-loss claims can help insurance providers, lenders and vehicle owners navigate the settlement process. In this discussion, Mike Thur, Vice President of Operations Performance Excellence at IAA, shares insights from IAA's Q2 2026 Negative Equity & Depreciation Trends Report and explores how changes in vehicle depreciation and financing are affecting total-loss transactions.
Negative equity continues to affect a significant percentage of total-loss transactions, adding complexity to the settlement process. As vehicle values and financing trends evolve, understanding how these factors intersect can help carriers better manage the claims lifecycle.
The discussion also examines the role of lienholder and payoff management in reducing friction during settlement. More efficient processes can help improve cycle time and support a better experience for insurance providers, lenders and vehicle owners.
IAA Loan Payoff ® is designed to help manage this complexity through an end-to-end process for lienholder and lease payoff transactions, including both positive and negative equity scenarios.
Watch the recording to gain insights into current negative equity and depreciation trends and how more efficient payoff management can support the total-loss claims process.