Thomson Reuters recognised for leadership in innovation and customer experience across Australia, New Zealand, and the Middle East

SYDNEY, Australia - November 20, 2025 - Thomson Reuters (TSX/Nasdaq: TRI), a global content and technology company, today announced that it has been awarded eight new industry titles across Australia, New Zealand and the Middle East. Collectively, these accolades reinforce the company's leadership in providing legal, tax and compliance professionals in the region with the insights and tools needed to navigate the dual pressures of AI adoption and regulatory complexity.

"Thomson Reuters is committed to driving real customer impact through professional-grade AI tools, trusted content and local customer support teams that enable organisations to make smarter, faster decisions," said Vishal Bali, Managing Director of Asia and Emerging Markets at Thomson Reuters. "In an era where every professional we serve faces the dual challenge of embracing AI and navigating regulatory complexity, these awards showcase how Thomson Reuters is positioned to help customers do both with confidence."

Australia: Back-to-Back AI Innovation and Legal Technology Leadership

• In the Australian AI Awards by Momentum Media, Thomson Reuters won the AI Innovator - Legal Services Provider category for the second consecutive year. The award recognises how Thomson Reuters is helping customers improve internal efficiencies while delivering exceptional customer outcomes through AI built on trusted, authoritative content.
• The 2025 Australasian Lawyer and NZ Lawyer Service Provider Awards, identify standout providers based on product innovation, client impact, and market growth. Thomson Reuters claimed wins across three categories for its comprehensive suite of legal research tools, including CoCounsel, Westlaw Precision Australia, Practical Law, Legal Tracker, and HighQ: Legal research Software, Legal Billing Software, and Contract Management Software.
• Practical Law was named Market Leader in the Legal Tech Review 2025 by Agile Market Intelligence, based on feedback from over 1,200 legal professionals across private practice and in-house teams. The independent review assessed 39 legal tech platforms on discovery, adoption, and user experience.

"Australia's legal AI market is experiencing rapid growth, with 2025 marking a significant shift from cautious experimentation to strategic AI adoption," said Emma Mazzei, Senior Director, Australia Legal Market. "At Thomson Reuters, we're not simply providing AI tools - we're serving as trusted transformation partners, helping Australian legal professionals harness AI's potential responsibly and effectively. Our award-winning solutions combine cutting-edge technology with the authoritative content and domain expertise that Australia's legal ecosystem already trusts for navigating complex, high-stakes decisions with confidence."

New Zealand: Multi-Award-Winning Legal Scholarship

• At the 2025 JF Northey Memorial Book Award, administered by the New Zealand Legal Research Foundation, Thomson Reuters secured two honours for works published in 2024. "Mahoney on Evidence Act and Analysis (2nd ed)" was named the best legal book published in 2024, and "Trusts Act 2019: Act and Analysis" by Professor Emerita Nicola Peart ONZM received high commendation. This marks Thomson Reuters' ninth recognition at the JF Northey Book Award, reinforcing the company's 115-year history in New Zealand legal publishing.

"These awards credit our exceptional author and editor community, reinforcing the value of professional-grade legal analysis for New Zealand lawyers, courts and students. We're proud to support scholarship that advances understanding and practice across the profession," said Jane Lewis, Vice President of Legal Segment.

Middle East: Human-Driven, Technology-Enhanced Customer Experience

• Thomson Reuters recently received the MEA Business 2025 Technology Achievement Award for Software - Customer Experience Excellence during GITEX GLOBAL 2025. The recognition underscores the company's customer-first culture and impact delivered through automation, AI, and trusted technology across the Middle East.
• CoCounsel, the professional-grade generative AI assistant, was also highly commended in the Legal Support Service of the Year category at the Law Middle East Awards 2025.

"This recognition for customer experience excellence in the Middle East reflects our ongoing commitment to being more than a technology vendor," said Sagar Tamang, VP of Customer Success Management. "We're invested in ensuring every customer realises the full value of their investment through dedicated support and strategic guidance, designed to help them navigate regulatory complexity while maximising the efficiency gains that professional-grade AI delivers."