Marriott International Inc.

07/31/2025 | Press release | Archived content

Marriott Celebrates Serve 360 Progress Around the World

Marriott International has published its 2025 Serve 360 Report, showcasing the company's global and regional progress in sustainability and community impact throughout 2024. As the company strives to create a positive and sustainable impact wherever it does business, this year's report highlights the incredible efforts of associates around the world.

Top Global Highlights:

  1. Achieving Volunteerism Milestones: Marriott surpassed its global volunteerism goal by more than 600,000 hours - one year early - contributing more than 15.6 million hours of service between 2016 and 2024.

  2. Championing Biodiversity and Ecosystem Protection: Marriott associates, hotels and Business Councils engaged in over 6,000 bio-related activities, helping protect and restore local ecosystems.

  3. Elevating Sustainability Standards: 15% of hotels in the Marriott Bonvoy portfolio were certified to a recognized sustainability standard as of year-end 2024.

  4. Driving Waste Reduction: Marriott reduced waste to landfill intensity by about 23% and food waste to landfill intensity by about 29% compared to its 2019 baseline.

  5. Leading Human Trafficking Awareness Training: Between 2016 and the end of 2024, more than 1.4 million associates across managed and franchised Marriott properties were trained on human trafficking awareness.

  6. Creating Impact with Charitable Giving: Marriott, along with hotels, associates, Business Councils, and guests, contributed nearly $52 million to support communities and philanthropic causes, of which nearly $27 million was provided through in-kind donations and more than $25 million was donated in cash contributions in 2024.

  7. Supporting Communities in Crisis: The Marriott Disaster Relief Fund provided over $2.6 million in 2024 to support more than 4,000 managed and franchised associates and humanitarian organizations in response to global disasters.

Marriott International's 2025 Serve360 report is available here.

Marriott International Inc. published this content on July 31, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on July 24, 2026 at 15:53 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]