FEMA May Contact You by Phone

Anchorage, Alaska - After you apply for disaster assistance, FEMA may contact you to obtain, verify or share information. These calls may come from unfamiliar area codes or unknown phone numbers.

FEMA representatives are currently reaching out to survivors impacted by the severe storms, flooding and remnants of Typhoon Halong Oct. 8-13, 2025, that have applied for disaster assistance. Representatives may call for a variety of reasons such as issues with applications (missing documents, insurance settlement paperwork, etc.), follow-up on those needing an accommodation for a disability, disaster related injury and/or to schedule inspections at the address where the damage was reported.

In these instances, phone calls may come from unknown phone numbers or unfamiliar area codes. Don't share your personal information unless you are sure the person you are talking to is a legitimate FEMA representative.

• If you receive a call from someone stating they are a FEMA representative, but you are not sure, do not give out any information. Call the FEMA Alaska Call Center at 1-866-342-1699 to verify the call is legitimate.
• If you suspect fraud, please send an email to [email protected].

When an applicant calls the Helpline to speak with a FEMA representative, they may be asked to share personal information to verify identity.

Apply for State Individual Assistance
State designated areas include North Slope Borough, Northwest Arctic Borough, Bering Straits Regional Education Attendance Area (REAA), Lower Yukon REAA, Yupiit REAA, Lower Kuskokwim REAA, Kashunamiut REAA and Pribilof Islands REAA.

• Visit https://ready.alaska.gov/IA
• Call 1-844-445-7131 from 8 a.m. to 4 p.m. Monday through Friday.

To Apply for FEMA Individual Assistance:
FEMA designated areas include Northwest Arctic Borough, Lower Yukon Regional Education Attendance Area (REAA), Lower Kuskokwim REAA, Kashunamiut REAA, Yupiit REAA and the City of Saint Mary's.

• Call the FEMA Alaska Call Center at 1-866-342-1699 from 8:30 a.m. to 5 p.m. Monday through Friday. If you need a reasonable accommodation, contact the Alaska Call Center.
• Register on DisasterAssistance.gov.
• Use the FEMA App
• Visit the Bethel Assistance Hub, 10 a.m. to noon and 1 p.m. to 4 p.m. Monday through Friday, at: AVCP Tugkar Building, 570 3^rd Ave., Bethel, AK 99559

Small Business Administration
The SBA offers low-interest, long-term disaster loans to eligible homeowners and renters to repair or replace their home or personal property not covered by insurance or other assistance. Businesses and nonprofits can also apply for physical damage loans -- including loss of income.

For more information call 1-800-659-2955, apply online at sba.gov/disaster or visit one of the two Disaster Loan Outreach Centers, located at the Bethel City Hall at 300 Chief Eddie Hoffman Hwy., Monday through Friday, 8 a.m. to 5 p.m., or at the University of Alaska at 1901 Bragaw St., Anchorage, AK 99508, Monday through Friday, 8 a.m. to 4 p.m. The deadline to apply for physical damage is extended to April 3, 2026.

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FEMA is committed to ensuring disaster assistance is accomplished impartially, without discrimination on the grounds of race, color, national origin, sex, sexual orientation, religion, age, disability, English proficiency, or economic status. Any disaster survivor or member of the public may contact the FEMA Civil Rights Office if they feel that they have a complaint of discrimination. FEMA's Civil Rights Office can be contacted at [email protected] or toll-free at 833-285-7448.

Follow FEMA Region 10 on X and LinkedIn for the latest updates and visit FEMA.gov for more information.

FEMA's mission is helping people before, during and after disasters.