Taming “The Bear”: Villanova Professor Examines Workplace Toxicity in FX’s Acclaimed Series

In the latest season of FX's award-winning series "The Bear," lead character and chef Carmen "Carmy" Berzatto finds himself at a crossroads.

A culinary genius, Carmy has successfully overseen the reinvention of his family's Italian beef shop as a high-end restaurant-shepherding a dedicated, if unpolished, crew of sandwich makers into a world of haute cuisine, fine wine and elevated service. However, over the course of this transition, his exacting standards have contributed to a culture of anxiety, dysfunction and resentment in the workplace.

Despite staff members' professional and personal growth, tempers still flare like burners on a range, with Carmy's obsessive attention to detail and single-minded pursuit of perfection spurring conflict. By season's end, grappling with the fallout from a mixed review seemingly influenced by the back-of-house "chaos," the chef is forced to confront a complicated and thorny question: Am I getting in the way of my own restaurant's success?

Carmy's dilemma, while fictional, reflects the very real challenges many modern businesses face when excellence is prioritized at the expense of psychological safety and workplace harmony. Per Manuela Priesemuth, PhD, who researches toxic work climates, aggression on the job and organizational fairness, the warning signs are all too frequently overlooked in high-pressure environments like restaurants.

"Some high-stakes industries have a characteristic of having toxic behavior more accepted," says Dr. Priesemuth. "When it's more accepted or normed, it's a real problem."

As she explains, workers in the food service industry, much like medical professionals in an operating room or military personnel in a combat zone, have a tendency to view measured communication and thoughtful interaction as a luxury or even, in some cases, a hindrance. Essentially, there's a common misconception that working with an edge-yelling orders, avoiding dialogue and berating "underperformers"-gets the job done.

"In all of these high-stakes environments where it's thought there's leeway to talk negatively or disparagingly, people are mistaken in the productivity result," Dr. Priesemuth says. "It actually changes for the better in positive climates, because people who are treated with dignity and respect are better performers than those who are mistreated."

To Dr. Priesemuth's point, research increasingly shows that workplace culture, not just talent or technical ability, is an essential driver of organizational success. In an environment like Carmy's kitchen, where pride and passion often give way to personal attacks and shouting matches, the on-the-job dynamic can effectively undermine productivity. What may begin as an intended push for excellence can instead result in burnout, high turnover and weakened trust-outcomes that are especially problematic in collaborative, fast-paced industries like hospitality.

"There's even evidence that abusive behavior in restaurant settings can lead to food loss," shares Dr. Priesemuth. "So, there is a sort of retaliation from the employees who are going through this experience, whether it's measured [in profit margins] or impact on the customer."