Entergy Mississippi storm update – 12/30/24, 5 p.m.

News Release > Entergy Mississippi storm update - 12/30/24, 5 p.m.

Entergy Mississippi storm update - 12/30/24, 5 p.m.

12/30/2024

Entergy Mississippi crews are making progress and have restored power to nearly 75%of the more than 45,000 customers who were left without power after major storms moved through the state Saturday night.

We expect the majority of the 11,400customers who remain without power will be restored by Tuesday night, though these times may change as damage assessment continues and we evaluate the equipment and resources needed to make repairs. More than 1,300employees and contract partners are engaged in the restoration effort. As restoration is completed in one area, crews will be redirected to support restoration underway in other areas. Customers can find updates to their estimated restoration times on Entergy's View Outage map.

Damage assessment to our distribution system is 88% completeand so far, we have identified 164 destroyed poles and more than 43 miles of downed wire, among other damaged equipment. Assessment of our transmission system is complete and work is underway to repair the damages, including returning to service five transmission lines that were affected by the storm.

Entergy Mississippireminds customers that if they live in a neighborhood that has had power restored but don't have power at their home, they may have electrical damage. If a customer is without power, they should check for damage to the electrical equipment attached to their home or business and contact an electrician to make repairs. For information about a home's electrical equipment, visit entergynewsroom.com/storm-center/weatherhead/.

If electric equipment appears undamaged, text OUT to 36778 or call 1-800-9OUTAGE (800-968-8243). If damage has been repaired by a qualified electrician, call 1-800-ENTERGY (800-368-3749) to generate a service reconnection work order.

Entergy Mississippi began restoring power to customers as safely and quickly as possible after the storms passed. Our workforce, including mutual assistance contractors, will continue working until all power is restored. To support the safety of our workforce and avoid fatigue, individuals should not work more than 16 hours in a 24-hour period and should never work more than 13 days in a row without a 24-hour rest period. This allows our restoration crews to get adequate rest and safely restore power when working.

Here's how you can stay up to date on our restoration efforts:

• Download the Entergy app. Customers can use the app to report outages or check on the status of power at their home or business.

• Check Entergy's View Outagemap. Maps show where outages are located and give information about restoration progress.

• Follow Entergy on Facebookand X.Social media also plays an important role in keeping you informed, and we place a high priority on updating our social media channels throughout an event.

• Text us: If you are signed up to receive our notifications, you can text OUT to 36778 to report an outage. To sign up for text messaging, go to myEntergy.comor by texting REG to 36778. Have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code).

• Visit the Entergy Storm Centerwebsite. The site has storm safety, preparation and restoration information that is updated throughout the day.

About Entergy Mississippi

Entergy Mississippi, LLC provides electricity to approximately 459,000 customers in 45 counties. Entergy Mississippi is a subsidiary of Entergy Corporation, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We're investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Mississippi, visit the Newsroomand connect with @EntergyMSon social media. 

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