04/13/2026 | Press release | Distributed by Public on 04/13/2026 13:14
Brokers and sales agents must pin their license record to their REALM Portal account before managing sponsorships. If you are experiencing issues with renewals, sponsorships, or don't see your license number in your REALM Portal account, this should be your first step.
To ensure proper access:
Brokers may authorize a delegate to assist with managing administrative functions within their REALM account. This video explains how to request a delegate.
Important: Delegates may assist with administrative tasks, but the broker remains responsible for all submissions made under their license.
To accept a delegate invitation:
You may consider adding a delegate if:
If you do not need to assign a delegate, no action is required.
Brokers can designate delegated supervisors within the REALM Portal. These videos walk through how to add a delegated supervisor.
Note: Designating a delegated supervisor does not transfer ultimate responsibility. The broker remains responsible for supervision as required by law.
Follow these steps to download a spreadsheet of the agents you sponsor:
This video walks through the steps.
Brokers with many sponsored agents can search by license number (including suffixes such as -SA, which are case sensitive and must be capitalized).
Website license holder search updates make take 24-48 hours after termination to appear.
The video below shows you how to terminate sponsorships. The agency also has a seven-step PDF guide on this process.
Some license holders are missing their DBAs on their license holder search profiles. This is a data conversion issue that is being addressed. In the meantime, you do not need to resubmit any documents for your existing DBAs. If you already have an approved DBA with TREC, you can use it even if it is not appearing on the website.
If you are adding new DBAs to your account, note that review will take longer than it has in the past. By law, TREC is required to review the documents you upload to the REALM Portal before issuing your DBA. You do not need to email your documentation unless it has been requested by TREC. The video below explains how to add DBAs to the REALM Portal.