Thryv Holdings Inc.
10/30/2025 | Press release | Distributed by Public on 10/30/2025 05:35
Third Quarter 2025 Earnings Release
- Q3 SaaS Monthly ARPU Expands 19% Year-Over-Year to $365
- Company Exceeds Q3 SaaS EBITDA Guidance
- Company Generated Q3 Operating Cash Flow of $22 million
DALLAS--(BUSINESS WIRE)-- Thryv Holdings, Inc. (NASDAQ:THRY) ("Thryv" or the "Company"), the provider of Thryv®, the leading small business marketing and sales software platform, reported an increase in SaaS revenue of 33% year-over-year in the third quarter of 2025.
Third Quarter Financial 2025 Highlights:
- SaaS revenue was $115.9 million, a 33% increase year-over-year
- SaaS revenue excluding Keap was $99.1 million, a 14% increase year-over-year
- Marketing Services revenue was $85.7 million, an 8% decrease year-over-year
- Consolidated total revenue was $201.6 million, an increase of 12% year-over-year
- Consolidated net income was $5.7 million, or $0.13 per diluted share; compared to net loss of $96.1 million, or $(2.65) per diluted share, for the third quarter of 2024
- Consolidated Adjusted EBITDA was $40.8 million, representing an Adjusted EBITDA margin of 20.3%.
- SaaS Adjusted EBITDA was $19.6 million, representing an Adjusted EBITDA margin of 16.9%
- Total Marketing Services Adjusted EBITDA was $21.2 million, representing an Adjusted EBITDA margin of 24.8%
- Consolidated Gross Profit was $136.5 million
- Consolidated Adjusted Gross Profit 1 was $140.3 million
- SaaS Gross Profit was $82.4 million, representing a Gross Margin of 71.1%
- SaaS Adjusted Gross Profit 1 was $84.6 million, representing an Adjusted Gross Margin of 73.0%
Recent Business Highlights
- SaaS clients increased 7% year-over-year to 103 thousand at the end of the third quarter of 2025
- SaaS clients, excluding Keap, were 90 thousand
- Seasoned Net Revenue Retention 2 was 94% as of September 30, 2025
- SaaS monthly Average Revenue per Unit ("ARPU") 3 was $365 for the third quarter of 2025, an increase of 19% year-over-year
- ThryvPay total payment volume was $89 million, an increase of 9% year-over-year
"We reported strong third quarter results - achieving 33% year-over-year SaaS growth while exceeding our SaaS Adjusted EBITDA guidance," said Joe Walsh, Thryv Chairman and CEO. "Our 2025 strategy to increase customer spend is working, evidenced by ARPU expanding 19% year-over-year. We have been deepening relationships with our existing customers and are capitalizing on the opportunities AI gives our team to power small business growth. In addition, we continued to generate free cash flow, pay down debt and deleverage our business, positioning us with a stronger balance sheet."
Outlook
Based on information available as of October 30, 2025, Thryv is issuing guidance4 for the fourth quarter of 2025 and full year 2025 as indicated below:
|
4th Quarter |
Full Year |
|||
|
(in millions) |
2025 |
2025 |
||
|
SaaS Revenue |
$118.0 - $121.0 |
$460.0 - $463.0 |
||
|
SaaS Adjusted EBITDA |
$19.2 - $21.2 |
$73.0 - $75.0 |
|
4th Quarter |
Full Year |
|||||
|
(in millions) |
2025 |
2025 |
||||
|
Marketing Services Revenue |
$71.6 - $73.6 |
$323.0 - $325.0 |
||||
|
Marketing Services Adjusted EBITDA |
$16.8 - $18.8 |
$76.0 - $78.0 |
Earnings Conference Call Information
Thryv will host a conference call on Thursday, October 30, 2025 at 8:30 a.m. (Eastern Time) to discuss the Company's third quarter 2025 results.
To register for this conference call, please use this link. After registering, a confirmation email will be sent, including dial-in details and a unique code for entry. We recommend registering a day in advance or at a minimum thirty minutes prior to the start of the call. To listen to the webcast, please use this link or visit Thryv's Investor Relations website at investor.thryv.com. A live webcast will also be available on the Investor Relations section of the Company's website at investor.thryv.com.
|
Thryv Holdings, Inc. and Subsidiaries Consolidated Statements of Operations and Comprehensive Income (loss) |
|||||||||||||||
|
Three Months Ended |
Nine Months Ended |
||||||||||||||
|
September 30, |
September 30, |
||||||||||||||
|
(in thousands, except share and per share data) |
2025 |
2024 |
2025 |
2024 |
|||||||||||
|
Revenue |
$ |
201,555 |
$ |
179,852 |
$ |
593,396 |
$ |
637,560 |
|||||||
|
Cost of services |
65,090 |
67,871 |
191,023 |
223,350 |
|||||||||||
|
Gross profit |
136,465 |
111,981 |
402,373 |
414,210 |
|||||||||||
|
Operating expenses: |
|||||||||||||||
|
Sales and marketing |
68,409 |
66,484 |
203,184 |
201,984 |
|||||||||||
|
General and administrative |
48,017 |
50,972 |
152,644 |
155,229 |
|||||||||||
|
Impairment charges |
- |
83,094 |
- |
83,094 |
|||||||||||
|
Total operating expenses |
116,426 |
200,550 |
355,828 |
440,307 |
|||||||||||
|
Operating income (loss) |
20,039 |
(88,569 |
) |
46,545 |
(26,097 |
) |
|||||||||
|
Other income (expense): |
|||||||||||||||
|
Interest expense |
(5,834 |
) |
(8,194 |
) |
(17,882 |
) |
(31,554 |
) |
|||||||
|
Interest expense, related party |
(2,751 |
) |
(3,320 |
) |
(8,728 |
) |
(5,494 |
) |
|||||||
|
Net periodic pension cost |
(665 |
) |
(1,581 |
) |
(2,211 |
) |
(4,743 |
) |
|||||||
|
Other income (expense) |
682 |
218 |
3,631 |
(7,571 |
) |
||||||||||
|
Income (loss) before income tax (expense) benefit |
11,471 |
(101,446 |
) |
21,355 |
(75,459 |
) |
|||||||||
|
Income tax (expense) benefit |
(5,817 |
) |
5,375 |
(11,388 |
) |
(6,640 |
) |
||||||||
|
Net income (loss) |
$ |
5,654 |
$ |
(96,071 |
) |
$ |
9,967 |
$ |
(82,099 |
) |
|||||
|
Other comprehensive income (loss): |
|||||||||||||||
|
Foreign currency translation adjustment, net of tax |
(272 |
) |
1,330 |
(531 |
) |
1,132 |
|||||||||
|
Comprehensive income (loss) |
$ |
5,382 |
$ |
(94,741 |
) |
$ |
9,436 |
$ |
(80,967 |
) |
|||||
|
Net income (loss) per common share: |
|||||||||||||||
|
Basic |
$ |
0.13 |
$ |
(2.65 |
) |
$ |
0.23 |
$ |
(2.28 |
) |
|||||
|
Diluted |
$ |
0.13 |
$ |
(2.65 |
) |
$ |
0.22 |
$ |
(2.28 |
) |
|||||
|
Weighted-average shares used in computing basic and diluted net income (loss) per common share: |
|||||||||||||||
|
Basic |
43,747,896 |
36,308,992 |
43,636,031 |
35,983,826 |
|||||||||||
|
Diluted |
44,459,176 |
36,308,992 |
44,544,451 |
35,983,826 |
|||||||||||
|
Thryv Holdings, Inc. and Subsidiaries Consolidated Balance Sheets |
|||||||
|
(in thousands, except share data) |
September 30, 2025 |
December 31, 2024 |
|||||
|
Assets |
|||||||
|
Current assets |
|||||||
|
Cash and cash equivalents |
$ |
11,551 |
$ |
16,311 |
|||
|
Accounts receivable, net of allowance of $13,324 in 2025 and $13,051 in 2024 |
139,849 |
161,620 |
|||||
|
Contract assets, net of allowance of $52 in 2025 and $29 in 2024 |
2,822 |
2,127 |
|||||
|
Taxes receivable |
8,338 |
6,218 |
|||||
|
Prepaid expenses |
17,272 |
13,923 |
|||||
|
Deferred costs |
11,775 |
8,402 |
|||||
|
Other current assets |
2,317 |
2,119 |
|||||
|
Total current assets |
193,924 |
210,720 |
|||||
|
Fixed assets and capitalized software, net |
47,528 |
44,478 |
|||||
|
Goodwill |
253,809 |
253,318 |
|||||
|
Intangible assets, net |
27,774 |
34,259 |
|||||
|
Deferred tax assets |
136,194 |
143,495 |
|||||
|
Other assets |
42,570 |
25,895 |
|||||
|
Total assets |
$ |
701,799 |
$ |
712,165 |
|||
|
Liabilities and Stockholders' Equity |
|||||||
|
Current liabilities |
|||||||
|
Accounts payable |
$ |
6,069 |
$ |
13,011 |
|||
|
Accrued liabilities |
88,241 |
95,462 |
|||||
|
Current portion of unrecognized tax benefits |
27,759 |
26,196 |
|||||
|
Contract liabilities |
33,614 |
40,315 |
|||||
|
Current portion of Term Loan |
5,250 |
7,875 |
|||||
|
Current portion of Term Loan, related party |
3,500 |
5,250 |
|||||
|
Other current liabilities |
4,920 |
8,151 |
|||||
|
Total current liabilities |
169,353 |
196,260 |
|||||
|
Term Loan, net |
130,149 |
146,885 |
|||||
|
Term Loan, net, related party |
88,764 |
100,436 |
|||||
|
ABL Facility |
40,518 |
23,891 |
|||||
|
Pension obligations, net |
39,841 |
38,014 |
|||||
|
Other liabilities |
12,098 |
9,759 |
|||||
|
Total long-term liabilities |
311,370 |
318,985 |
|||||
|
Commitments and contingencies |
|||||||
|
Stockholders' equity |
|||||||
|
Common stock - $0.01 par value, 250,000,000 shares authorized; 71,731,803 shares issued and 43,570,622 shares outstanding at September 30, 2025; and 70,556,740 shares issued and 43,033,960 shares outstanding at December 31, 2024 |
717 |
706 |
|||||
|
Additional paid-in capital |
1,296,216 |
1,272,476 |
|||||
|
Treasury stock - 28,161,181 shares at September 30, 2025 and 27,522,780 shares at December 31, 2024 |
(497,934 |
) |
(488,903 |
) |
|||
|
Accumulated other comprehensive loss |
(15,472 |
) |
(14,941 |
) |
|||
|
Accumulated deficit |
(562,451 |
) |
(572,418 |
) |
|||
|
Total stockholders' equity |
221,076 |
196,920 |
|||||
|
Total liabilities and stockholders' equity |
$ |
701,799 |
$ |
712,165 |
|||
|
Thryv Holdings, Inc. and Subsidiaries Consolidated Statements of Cash Flows |
|||||||
|
Nine Months Ended September 30, |
|||||||
|
(in thousands) |
2025 |
2024 |
|||||
|
Cash Flows from Operating Activities |
|||||||
|
Net income (loss) |
$ |
9,967 |
$ |
(82,099 |
) |
||
|
Adjustments to reconcile net income (loss) to net cash provided by operating activities: |
|||||||
|
Depreciation and amortization |
31,322 |
41,144 |
|||||
|
Amortization of deferred commissions |
10,431 |
14,251 |
|||||
|
Amortization of debt issuance costs |
2,454 |
3,151 |
|||||
|
Deferred income taxes |
7,667 |
(11,823 |
) |
||||
|
Provision for credit losses and service credits |
13,495 |
16,496 |
|||||
|
Stock-based compensation expense |
19,552 |
17,653 |
|||||
|
Net periodic pension cost |
2,211 |
4,743 |
|||||
|
Impairment charges |
- |
83,094 |
|||||
|
(Gain) loss on foreign currency exchange rates |
(3,126 |
) |
933 |
||||
|
Loss on early extinguishment of debt |
- |
6,638 |
|||||
|
Other |
38 |
(3,167 |
) |
||||
|
Changes in working capital items, excluding acquisitions: |
|||||||
|
Accounts receivable |
(5,565 |
) |
18,161 |
||||
|
Contract assets |
(695 |
) |
(6,160 |
) |
|||
|
Prepaid expenses and other assets |
(21,509 |
) |
(7,079 |
) |
|||
|
Accounts payable and accrued liabilities |
(16,100 |
) |
(14,108 |
) |
|||
|
Other liabilities |
(8,821 |
) |
(18,188 |
) |
|||
|
Net cash provided by operating activities |
41,321 |
63,640 |
|||||
|
Cash Flows from Investing Activities |
|||||||
|
Additions to fixed assets and capitalized software |
(22,491 |
) |
(24,730 |
) |
|||
|
Acquisition of a business, net of cash acquired |
(143 |
) |
- |
||||
|
Net cash used in investing activities |
(22,634 |
) |
(24,730 |
) |
|||
|
Cash Flows from Financing Activities |
|||||||
|
Proceeds from Term Loan |
- |
234,256 |
|||||
|
Proceeds from Term Loan, related party |
- |
109,444 |
|||||
|
Payments of Term Loan |
(21,000 |
) |
(345,151 |
) |
|||
|
Payments from Term Loan, related party |
(14,000 |
) |
(16,717 |
) |
|||
|
Proceeds from ABL Facility |
303,528 |
247,579 |
|||||
|
Payments of ABL Facility |
(286,901 |
) |
(274,524 |
) |
|||
|
Principal payments on finance lease obligations |
(724 |
) |
- |
||||
|
Debt issuance costs |
- |
(5,480 |
) |
||||
|
Repurchases of common stock |
(4,999 |
) |
(499 |
) |
|||
|
Other |
166 |
5,646 |
|||||
|
Net cash used in financing activities |
(23,930 |
) |
(45,446 |
) |
|||
|
Effect of exchange rate changes on cash, cash equivalents and restricted cash |
591 |
(120 |
) |
||||
|
Decrease in cash, cash equivalents and restricted cash |
(4,652 |
) |
(6,656 |
) |
|||
|
Cash, cash equivalents and restricted cash, beginning of period |
17,760 |
20,530 |
|||||
|
Cash, cash equivalents and restricted cash, end of period |
$ |
13,108 |
$ |
13,874 |
|||
|
Supplemental Information |
|||||||
|
Cash paid for interest |
$ |
24,152 |
$ |
35,299 |
|||
|
Cash paid for income taxes, net |
$ |
4,402 |
$ |
14,960 |
|||
|
Segment Information The following tables summarize the operating results of the Company's reportable segments: |
||||||||||||
|
Three Months Ended September 30, |
Change |
|||||||||||
|
(in thousands) |
2025 |
2024 |
Amount |
% |
||||||||
|
Revenue |
||||||||||||
|
SaaS |
$ |
115,903 |
$ |
87,055 |
$ |
28,848 |
33.1 |
% |
||||
|
Marketing Services |
85,652 |
92,797 |
(7,145 |
) |
(7.7 |
)% |
||||||
|
Total Revenue |
$ |
201,555 |
$ |
179,852 |
$ |
21,703 |
12.1 |
% |
||||
|
Adjusted EBITDA |
||||||||||||
|
SaaS |
$ |
19,591 |
$ |
10,314 |
$ |
9,277 |
89.9 |
% |
||||
|
Marketing Services |
21,242 |
9,309 |
11,933 |
128.2 |
% |
|||||||
|
Consolidated Adjusted EBITDA5 |
$ |
40,833 |
$ |
19,623 |
$ |
21,210 |
108.1 |
% |
||||
|
Nine Months Ended September 30, |
Change |
|||||||||||
|
(in thousands) |
2025 |
2024 |
Amount |
% |
||||||||
|
Revenue |
||||||||||||
|
SaaS |
$ |
342,037 |
$ |
239,171 |
$ |
102,866 |
43.0 |
% |
||||
|
Marketing Services |
251,359 |
398,389 |
(147,030 |
) |
(36.9 |
)% |
||||||
|
Total Revenue |
$ |
593,396 |
$ |
637,560 |
$ |
(44,164 |
) |
(6.9 |
)% |
|||
|
Adjusted EBITDA |
||||||||||||
|
SaaS |
$ |
53,799 |
$ |
23,914 |
$ |
29,885 |
125.0 |
% |
||||
|
Marketing Services |
59,167 |
109,137 |
(49,970 |
) |
(45.8 |
)% |
||||||
|
Consolidated Adjusted EBITDA5 |
$ |
112,966 |
$ |
133,051 |
$ |
(20,085 |
) |
(15.1 |
)% |
|||
|
______________ |
1 Defined as Gross profit adjusted to exclude the impact of depreciation and amortization expense and stock-based compensation expense.
2 Seasoned Net Revenue Retention is defined as net dollar retention excluding clients acquired over the previous 12 months as well as clients acquired in the Keap acquisition which closed on October 31, 2024. Revenue added to the SaaS segment as a result of the conversion of a Marketing Services product to a SaaS product is included in the calculation of Seasoned Net Revenue Retention for any client who, at the time Thryv converted a Marketing Services product to a SaaS product for that client, already had at least one SaaS product for at least one year. The revenue associated with the products upgraded by Thryv to SaaS for these clients increases SaaS revenue and Seasoned Net Revenue Retention at the time of conversion.
3 Defined as total client billings for a particular month divided by the number of clients that have one or more revenue-generating solutions in that same month. This is a blended calculation and inclusive of the impact from the Keap acquisition.
4 These statements are forward-looking and actual results may materially differ. Refer to the "Forward-Looking Statements" section below for information on the factors that could cause our actual results to materially differ from these forward-looking statements.
5 Consolidated Adjusted EBITDA is equal to SaaS Adjusted EBITDA and Marketing Services Adjusted EBITDA. See Non-GAAP Measures below for a reconciliation of Consolidated Adjusted EBITDA to Net income (loss).
The following tables set forth reconciliations of our SaaS revenue for the Company to SaaS revenue excluding Keap and Keap SaaS revenue:
|
Three Months Ended September 30, |
|||||
|
(in thousands) |
2025 |
2024 |
|||
|
Reconciliation of SaaS Revenue |
|||||
|
SaaS Revenue |
$ |
115,903 |
$ |
87,055 |
|
|
Less: |
|||||
|
Keap SaaS Revenue |
16,775 |
- |
|||
|
SaaS Revenue (excluding Keap) |
$ |
99,128 |
$ |
87,055 |
|
|
Nine Months Ended September 30, |
|||||
|
(in thousands) |
2025 |
2024 |
|||
|
Reconciliation of SaaS Revenue |
|||||
|
SaaS Revenue |
$ |
342,037 |
$ |
239,171 |
|
|
Less: |
|||||
|
Keap SaaS Revenue |
53,376 |
- |
|||
|
SaaS Revenue (excluding Keap) |
$ |
288,661 |
$ |
239,171 |
|
Non-GAAP Measures
Our results included in this press release include Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted Gross Profit, which are not presented in accordance with U.S. generally accepted accounting principles ("GAAP").
We have included Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Gross Profit because management believes they provide useful information to investors in gaining an overall understanding of our current financial performance and provide consistency and comparability with past financial performance. Specifically, we believe Adjusted EBITDA provides useful information to management and investors by excluding certain non-operating items that we believe are not indicative of our core operating results. In addition, Adjusted EBITDA, Adjusted EBITDA Margin, and Adjusted Gross Profit are used by management for budgeting and forecasting as well as measuring the Company's performance. We believe Adjusted EBITDA, Adjusted EBITDA Margin, and Adjusted Gross Profit provide investors with the financial measures that closely align with our internal processes.
We define Adjusted EBITDA ("Adjusted EBITDA") as Net income (loss) plus Interest expense, Income tax expense, Depreciation and amortization expense, Restructuring and integration expenses, Stock-based compensation expense, and non-operating expenses, such as Other components of net periodic pension cost and certain unusual and non-recurring charges that might have been incurred. Adjusted EBITDA should not be considered as an alternative to Net income (loss) as a performance measure. We define Adjusted EBITDA Margin as Adjusted EBITDA divided by revenue. We define Adjusted Gross Profit ("Adjusted Gross Profit") as Gross profit adjusted to exclude the impact of Depreciation and amortization expense and Stock-based compensation expense.
Non-GAAP financial information has limitations as an analytical tool and is presented for supplemental informational purposes only. Such information should not be considered a substitute for financial information presented in accordance with U.S. GAAP and may be different from similarly-titled non-GAAP measures used by other companies.
The following is a reconciliation of Adjusted EBITDA to its most directly comparable GAAP measure, Net income (loss):
|
Three Months Ended September 30, |
Nine Months Ended September 30, |
||||||||||||||
|
(in thousands) |
2025 |
2024 |
2025 |
2024 |
|||||||||||
|
Reconciliation of Adjusted EBITDA |
|||||||||||||||
|
Net income (loss) |
$ |
5,654 |
$ |
(96,071 |
) |
$ |
9,967 |
$ |
(82,099 |
) |
|||||
|
Interest expense |
8,585 |
11,514 |
26,610 |
37,048 |
|||||||||||
|
Depreciation and amortization expense |
9,615 |
12,519 |
31,322 |
41,144 |
|||||||||||
|
Stock-based compensation expense |
5,807 |
6,011 |
19,552 |
17,653 |
|||||||||||
|
Restructuring and integration expenses(1) |
5,371 |
4,861 |
15,546 |
17,679 |
|||||||||||
|
Income tax expense (benefit) |
5,817 |
(5,375 |
) |
11,388 |
6,640 |
||||||||||
|
Transaction costs (2) |
- |
1,706 |
- |
1,706 |
|||||||||||
|
Net periodic pension cost(3) |
665 |
1,581 |
2,211 |
4,743 |
|||||||||||
|
Loss on early extinguishment of debt(4) |
- |
- |
- |
6,638 |
|||||||||||
|
Impairment charges |
- |
83,094 |
- |
83,094 |
|||||||||||
|
Other(5) |
(681 |
) |
(217 |
) |
(3,630 |
) |
(1,195 |
) |
|||||||
|
Adjusted EBITDA |
$ |
40,833 |
$ |
19,623 |
$ |
112,966 |
$ |
133,051 |
|||||||
| (1) |
For the three and nine months ended September 30, 2025 and 2024, expenses relate to periodic efforts to enhance efficiencies and reduce costs, and include severance benefits, and costs associated with abandoned facilities and system consolidation. For more information on our restructuring and integration expenses, please see our Q3 2025 Quarterly Report on Form 10-Q. |
|
| (2) |
Expenses related to the Keap Acquisition. |
|
| (3) | Net periodic pension cost is from our non-contributory defined benefit pension plans that are currently frozen and incur no additional service costs. | |
| (4) |
In connection with the debt refinancing completed on May 1, 2024, the Company recorded a Loss on early extinguishment of debt related to the write-off of certain unamortized debt issuance costs on the Company's Prior Term Loan and Prior ABL Facility. See Note 8, Debt Obligations, to our consolidated financial statements included in Part I, Item 1 in our Q3 2025 Quarterly Report on Form 10-Q for more information. |
|
| (5) |
Other primarily includes foreign exchange-related (income) expense. |
The following tables set forth reconciliations of Adjusted Gross Profit and Adjusted Gross Margin, to their most directly comparable GAAP measures, Gross Profit and Gross Margin:
|
Three Months Ended September 30, 2025 |
|||||||||||
|
(in thousands) |
SaaS |
Marketing Services |
Total |
||||||||
|
Reconciliation of Adjusted Gross Profit |
|||||||||||
|
Gross Profit |
$ |
82,407 |
$ |
54,058 |
$ |
136,465 |
|||||
|
Plus: |
|||||||||||
|
Depreciation and amortization expense |
2,120 |
1,569 |
3,689 |
||||||||
|
Stock-based compensation expense |
85 |
62 |
147 |
||||||||
|
Adjusted Gross Profit |
$ |
84,612 |
$ |
55,689 |
$ |
140,301 |
|||||
|
Gross Margin |
71.1 |
% |
63.1 |
% |
67.7 |
% |
|||||
|
Adjusted Gross Margin |
73.0 |
% |
65.0 |
% |
69.6 |
% |
|||||
|
Three Months Ended September 30, 2024 |
|||||||||||
|
(in thousands) |
SaaS |
Marketing Services |
Total |
||||||||
|
Reconciliation of Adjusted Gross Profit |
|||||||||||
|
Gross Profit |
$ |
60,607 |
$ |
51,374 |
$ |
111,981 |
|||||
|
Plus: |
|||||||||||
|
Depreciation and amortization expense |
2,189 |
2,508 |
4,697 |
||||||||
|
Stock-based compensation expense |
92 |
69 |
161 |
||||||||
|
Adjusted Gross Profit |
$ |
62,888 |
$ |
53,951 |
$ |
116,839 |
|||||
|
Gross Margin |
69.6 |
% |
55.4 |
% |
62.3 |
% |
|||||
|
Adjusted Gross Margin |
72.2 |
% |
58.1 |
% |
65.0 |
% |
|||||
|
Nine Months Ended September 30, 2025 |
|||||||||||
|
(in thousands) |
SaaS |
Marketing Services |
Total |
||||||||
|
Reconciliation of Adjusted Gross Profit |
|||||||||||
|
Gross Profit |
$ |
244,088 |
$ |
158,285 |
$ |
402,373 |
|||||
|
Plus: |
|||||||||||
|
Depreciation and amortization expense |
6,836 |
4,950 |
11,786 |
||||||||
|
Stock-based compensation expense |
262 |
204 |
466 |
||||||||
|
Adjusted Gross Profit |
$ |
251,186 |
$ |
163,439 |
$ |
414,625 |
|||||
|
Gross Margin |
71.4 |
% |
63.0 |
% |
67.8 |
% |
|||||
|
Adjusted Gross Margin |
73.4 |
% |
65.0 |
% |
69.9 |
% |
|||||
|
Nine Months Ended September 30, 2024 |
|||||||||||
|
(in thousands) |
SaaS |
Marketing Services |
Total |
||||||||
|
Reconciliation of Adjusted Gross Profit |
|||||||||||
|
Gross Profit |
$ |
161,991 |
$ |
252,219 |
$ |
414,210 |
|||||
|
Plus: |
|||||||||||
|
Depreciation and amortization expense |
5,770 |
10,569 |
16,339 |
||||||||
|
Stock-based compensation expense |
228 |
280 |
508 |
||||||||
|
Adjusted Gross Profit |
$ |
167,989 |
$ |
263,068 |
$ |
431,057 |
|||||
|
Gross Margin |
67.7 |
% |
63.3 |
% |
65.0 |
% |
|||||
|
Adjusted Gross Margin |
70.2 |
% |
66.0 |
% |
67.6 |
% |
|||||
The following tables set forth reconciliations of Free Cash Flow to its most directly comparable GAAP measure, Net cash provided by operating activities:
|
Three Months Ended September 30, |
Nine Months Ended September 30, |
||||||||||||||
|
(in thousands) |
2025 |
2024 |
2025 |
2024 |
|||||||||||
|
Reconciliation of Free Cash Flow |
|||||||||||||||
|
Net cash provided by operating activities |
$ |
22,246 |
$ |
35,980 |
$ |
41,321 |
$ |
63,640 |
|||||||
|
Additions to fixed assets and capitalized software |
(7,636 |
) |
(8,500 |
) |
(22,491 |
) |
(24,730 |
) |
|||||||
|
Free Cash Flow |
$ |
14,610 |
$ |
27,480 |
$ |
18,830 |
$ |
38,910 |
|||||||
Supplemental Financial Information
The following supplemental financial information provides Revenue, Net Income (Loss), Net Income (Loss) Margin, Adjusted EBITDA and Adjusted EBITDA Margin by our (i) SaaS business and (ii) Marketing Services business. Total SaaS Adjusted EBITDA and Adjusted EBITDA margin are non-GAAP financial measures. Total Marketing Services Adjusted EBITDA and Adjusted EBITDA margin are also non-GAAP financial measures. These non-GAAP financial measures are presented for supplemental informational purposes only and are not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP.
We believe that these non-GAAP financial measures provide useful information about our global SaaS and Marketing Services financial performance, enhance the overall understanding of our global SaaS and Marketing Services past financial performance and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We believe that these measures provide additional tools for investors to use in comparing our core financial performance over multiple periods.
|
Three Months Ended September 30, 2025 |
|||||||||||
|
(in thousands) |
SaaS |
Marketing Services |
Total |
||||||||
|
Revenue |
$ |
115,903 |
$ |
85,652 |
$ |
201,555 |
|||||
|
Net Income |
5,654 |
||||||||||
|
Net Income Margin |
2.8 |
% |
|||||||||
|
Adjusted EBITDA |
19,591 |
21,242 |
40,833 |
||||||||
|
Adjusted EBITDA Margin |
16.9 |
% |
24.8 |
% |
20.3 |
% |
|||||
|
Three Months Ended September 30, 2024 |
|||||||||||
|
(in thousands) |
SaaS |
Marketing Services |
Total |
||||||||
|
Revenue |
$ |
87,055 |
$ |
92,797 |
$ |
179,852 |
|||||
|
Net Loss |
(96,071 |
) |
|||||||||
|
Net Loss Margin |
(53.4 |
)% |
|||||||||
|
Adjusted EBITDA |
10,314 |
9,309 |
19,623 |
||||||||
|
Adjusted EBITDA Margin |
11.8 |
% |
10.0 |
% |
10.9 |
% |
|||||
|
Nine Months Ended September 30, 2025 |
|||||||||||
|
(in thousands) |
SaaS |
Marketing Services |
Total |
||||||||
|
Revenue |
$ |
342,037 |
$ |
251,359 |
$ |
593,396 |
|||||
|
Net Income |
9,967 |
||||||||||
|
Net Income Margin |
1.7 |
% |
|||||||||
|
Adjusted EBITDA |
53,799 |
59,167 |
112,966 |
||||||||
|
Adjusted EBITDA Margin |
15.7 |
% |
23.5 |
% |
19.0 |
% |
|||||
|
Nine Months Ended September 30, 2024 |
|||||||||||
|
(in thousands) |
SaaS |
Marketing Services |
Total |
||||||||
|
Revenue |
$ |
239,171 |
$ |
398,389 |
$ |
637,560 |
|||||
|
Net Loss |
(82,099 |
) |
|||||||||
|
Net Loss Margin |
(12.9 |
)% |
|||||||||
|
Adjusted EBITDA |
23,914 |
109,137 |
133,051 |
||||||||
|
Adjusted EBITDA Margin |
10.0 |
% |
27.4 |
% |
20.9 |
% |
|||||
Forward-Looking Statements
Certain statements contained herein are not historical facts, constitute "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 and involve a number of risks and uncertainties. Statements that include the words "may", "will", "could", "should", "would", "believe", "anticipate", "forecast", "estimate", "expect", "preliminary", "intend", "plan", "target", "project", "outlook", "future", "forward", "guidance" and similar statements of a future or forward-looking nature identify forward-looking statements. These statements are not guarantees of future performance. These forward-looking statements are based on our current expectations and beliefs concerning future developments and their potential effect on us. While management believes that these forward-looking statements are reasonable as and when made, there can be no assurance that future developments affecting us will be those that we anticipate. Accordingly, there are or will be important factors that could cause our actual results to differ materially from those indicated in these statements. We believe that these factors include, but are not limited to, the risks related to the following: significant competition for our Marketing Services solutions and SaaS offerings, including from companies that use components of our SaaS offerings provided by third parties; our ability to maintain profitability; our ability to manage our growth effectively; our ability to transition our Marketing Services clients to our Thryv platform, maintain transitioned clients on that platform and sell them additional or upgraded products; sell our platform into new markets or further penetrate existing markets; our ability to maintain our strategic relationships with third-party service providers; internet search engines and portals potentially terminating or materially altering their agreements with us; our ability to keep pace with rapid technological changes and evolving industry standards; our SMBs clients potentially opting not to renew their agreements with us or renewing at lower spend; potential system interruptions or failures, including cybersecurity breaches, identity theft, data loss, unauthorized access to data or other disruptions that could compromise our information; our potential failure to identify suitable acquisition candidates and consummate such acquisitions; our ability to complete acquisitions and the successful integration of such acquisitions, including our acquisition of Keap, and any failure of an acquired business to achieve its plans and objectives or realize any expected benefit from any such acquisition; the potential loss of one or more key employees or our inability to attract and to retain highly skilled employees; our ability to maintain the compatibility of our Thryv platform with third-party applications; our ability to successfully expand our operations and current offerings into new markets, including internationally, or further penetrate existing markets; our potential failure to provide new or enhanced functionality and features; our potential failure to comply with applicable privacy, security and data laws, regulations and standards; potential changes in regulations governing privacy concerns and laws or other domestic or foreign data protection regulations; our potential failure to meet service level commitments under our client contracts; our potential failure to offer high-quality or technical support services; our Thryv platform and add-ons potentially failing to perform properly; our use of artificial intelligence in our business, and challenges with properly managing its use, could result in reputational harm, competitive harm, and legal liability; the potential impact of future labor negotiations; our ability to protect our intellectual property rights, proprietary technology, information, processes, and know-how; rising inflation and our ability to control costs, including operating expenses; general macro-economic conditions, including a recession or an economic slowdown in the U.S. or internationally; adverse tax laws or regulations or potential changes to existing tax laws or regulations; costs, liabilities and reputational harm resulting from regulatory investigations, including the subpoena from the Division of Enforcement of the Securities and Exchange Commission (the "SEC"); volatility and weakness in bank and capital markets; and costs, obligations and liabilities incurred as a result of and in connection with being a public company as well as the risks and uncertainties set forth in the Company's most recent Annual Report on Form 10-K filed with the SEC. All subsequent written and oral forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by such cautionary statements.
If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. For these reasons, we caution you against relying on forward-looking statements. All forward-looking statements included in this press release are expressly qualified in their entirety by the foregoing cautionary statements. These forward-looking statements speak only as of the date hereof and, other than as required by law, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
About Thryv
Thryv Holdings, Inc. (NASDAQ:THRY) is the provider of the leading sales and marketing platform designed to help small businesses attract new and repeat customers. Thryv software offers SMBs everything they need to manage day-to-day operations and grow efficiently. The platform's AI-supported marketing and business automations help business owners save time, compete, and win. More than 100K businesses globally use Thryv software to connect with customers and run and grow their business. For more information, visit thryv.com.
Media Contact: Julie Murphy Thryv, Inc. 617.967.5426 [email protected]
Investor Contact: Cameron Lessard Thryv, Inc. [email protected]
Thryv Holdings Inc. published this content on October 30, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on October 30, 2025 at 11:35 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]