Beth McJunkin Plott Recognized as Walker County’s Theresa Parker Dispatcher of the Year

During National Public Safety Telecommunicators Week, our team took time out to recognize the heroes who work tirelessly each day behind the scenes in Walker County. Here are some of their accomplishments over the past year:

Theresa Parker Dispatcher of the Year: Beth McJunkin Plott
Beth has five years of experience as a dispatcher. She was chosen by her peers for her dedication and compassion for her job. She goes above and beyond on each and every call, putting her callers at ease and providing them with excellent care. She is always willing to help out her co-workers in any way. One co-worker stated that if her family ever had to call 911, she hoped Beth was the dispatcher to answer because she knew Beth would get them the help they needed as quickly as possible and would be compassionate to their needs.

Beth also received two Lifesaver awards for providing CPR instructions that successfully revived the patients. One occured on 11-10-2024 and the other was on 08-26-2024.

In addition, Beth received two Above and Beyond awards. The County received emails from two different parties praising Beth for her compassion and professionalism when they called 911. One was for a medical call on 08-13-2024. The other call occurred on 09-29-2024 and involved assistance for an elderly woman who did not have any power. She put the caller at ease and assisted her in her time of need.

The Theresa Parker Dispatcher of the Year award was first awarded in 2010, in honor of Parker, who was tragically murdered. A plaque with the names of all former recipients of the Theresa Parker Dispatcher of the Year award hangs in the hallway at the Walker County E-911 building.

Above & Beyond Award: Christy Hicks and Rebecca Pope
Christy received this award for her compassion and assistance to a frantic mother while her one-year old child was having a seizure. She also received an Under Pressure award for her excellent performance and handling of multiple fires and EMS calls on 08-25-2024.

Rebecca was selected by her shift for her willingness to always go above and beyond to help them every day in any way. She answers their questions and assists them with anything they may need.

Lifesaver Award: Rhonda Knox, Kelly Steele and Catessa Vines
Rhonda provided CPR instructions to a caller for over 20 minutes, being successful on reviving the patient for transport to the hospital on 01-12-2025.

Kelly assisted with a successful CPR save on 01-02-2025.

Catessa assisted with a successful CPR save on 02-25-2025

Stork Award: Meagan Henderson and Lisa Pless
Meagan assisted with the birth of a baby on 11-28-2024. She also received the Under Pressure award for the Rossville brush fire on 03-11-2025.

Lisa helped deliver a baby girl on 02-17-2025.

Trainee of the Year: Alex Allen:
Alex has been employed with Walker 911 for just a little over a year. He was quick to learn how to dispatch. He is very dependable and dedicated to his job. He is always willing to help is co-workers and is constantly wanting to learn more to further his career.

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