MLGW - Memphis Light, Gas and Water Division
07/29/2026 | Press release | Distributed by Public on 07/29/2026 10:23
Downtown Community Office to Close Early on July 31 and August 14
Downtown Community Office to Close Early on July 31 and August 14
July 29, 2026
MLGW Downtown Community Office will close at 12:30 p.m. on both dates
The Downtown Community Office will close at 12:30 p.m. on July 31 and August 14.
The Downtown Community Office will continue accepting LIHEAP applications by appointment, 9 a.m. to 5 p.m., on all other business days, including Saturdays. Free validated parking for the Downtown Community Office is available in the Beale Street Landing parking garage, 246 S. Front Street.
Since June 15, the Downtown Office has processed 8,652 applications and approved over $5 million in assistance funds.
LIHEAP appointments can be made through the QLess appointment system at mlgw.com/QLess. Walk-in services are available only for seniors, individuals with disabilities and customers experiencing a crisis.
The South (2935 Lamar Ave.) and Whitehaven (1111 E. Shelby Dr.) Community Offices will be open. The Millington Office is closed for renovations. Customers can also pay bills online, by phone or at an authorized pay agent (mlgwagents.com). Only the Downtown Office offers LIHEAP assistance.
For more information about LIHEAP assistance qualifications and required documentation, customers are encouraged to visit shelbycountycsa.org/utility-assistance/.
Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.
MLGW - Memphis Light, Gas and Water Division published this content on July 29, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on July 29, 2026 at 16:24 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]