The HPT SAALEM software aids in digitizing credit...

The SAALEM software, developed by HPT Vietnam Corporation, won the Sao Khue Award in 2022 and has been implemented extensively for a major bank since June 2020.

Credit processes are vital to commercial banks, involving significant data from customers and various steps, which can lead to errors and prolonged transaction completion times when scattered across multiple channels and tasks.

On the other hand, most Core banking software only handles tasks after loan applications are approved, focusing on data entry for accounting, interest calculation, and loan repayment, lacking comprehensive management and monitoring capabilities for credit processes.

In the overall landscape of commercial bank information systems, SAALEM digitalizes credit processes and addresses these challenges effectively.

Notable features:

SAALEM comprises four subsystems covering the entire credit process: Onboarding, LOS (Loan Origination System), Disbursement, and Debt Collection.

The Onboarding system facilitates customer access by integrating customer data from various sources into the bank's database. It confirms and filters information before forwarding it to the LOS for credit initiation and approval.

The LOS system supports the complete credit approval process, from receiving applications to evaluation, approval, and ensuring standardized credit operations.

The Disbursement system aids the disbursement process based on the committed credit amounts from the LOS.

The Debt Collection system monitors debt recovery and processing, providing a flexible solution for efficient debt recovery and comprehensive management.

These systems meet critical criteria that commercial banks strive for in optimizing and standardizing credit operations, enhancing their competitive edge in the market.

Firstly, data readiness is ensured for seamless operations within the process. The software ensures clear data management by collecting and storing data efficiently, making it readily available and accurate at each operational step.

Secondly, workflows are automated and progress is tracked closely. Users have a comprehensive overview and control, minimizing the risk of delays and enhancing predictive capabilities based on big data.

The software automates the approval matrix, reducing appraisal and approval time, expediting customer requests.

In the banking industry, policy and process changes are common. The software's flexibility enables banks to quickly adjust and customize processes to meet specific requirements, fostering adaptability and competitiveness in the market.

Dealing with large amounts of forms as per regulations is typical in the banking sector. The software automates form generation, allowing users to change forms easily based on processing needs, streamlining operations and reducing reliance on paper or multiple systems.

Apart from its outstanding benefits, SAALEM is deeply invested and built by HPT, aligned with the key objectives of the financial and banking industry: Safety, Flexibility, Intelligence, and Speed.

Flexible Deployment:

SAALEM is highly adaptable, understanding and fitting the specific characteristics of each organization and the industry as a whole. It comes with pre-built platforms and basic business processes, ready to be adjusted according to specific needs, ensuring quick deployment and adaptation for each organization. This accelerates the system's operational readiness and reduces deployment barriers. Notably, deploying SAALEM for one credit process enables banks to proactively approach technology and expand it to other business processes, optimizing investment costs and deployment resources.