Campbell Law professor publishes chapter in new dispute resolution book

RALEIGH - A chapter written by Campbell Law School Professor Lauren Newell is part of a new book.

The book entitled, "Discussions in Dispute Resolution: The Coming of Age (2000-2009)," was published by Oxford University Press in 2025.

An abstract regarding Newell's chapter, "Interviewing and Counseling with Generation Z (no 1.1.3)," states:

"Jean R. Sternlight and Jennifer K. Robbennolt's 2008 article, 'Good Lawyers Should Be Good Psychologists: Insights for Interviewing and Counseling Clients,' aims to help lawyers improve their interviewing and counseling skills through lessons from psychology. The article's core premise is simple but not simplistic: to become educated in psychology is to understand how people 'tick,' which is to become a more effective lawyer. 'Interviewing and Counseling' endures because its message is timeless. So long as the practice of law involves interviewing and counseling humans (and not delegating this to artificial intelligence tools), the science of psychology will continue to be relevant to it. That being said, the world has changed appreciably even in the short time since 'Interviewing and Counseling' was written, due largely to the 2007 release of the iPhone. The iPhone was a game changer in every sense of the phrase. It put the internet in people's pockets, and in so doing, it caused a fundamental reordering of not just their lives but also their brains. The technological revolution the iPhone sparked has created a generation of young people whose brains are wired differently than those of their elders: Generation Z. 'Interviewing and Counseling' was written for an audience of older, pre-Generation Z lawyers and clients."

In this response, Newell says she reconsiders the article "in light of what we know about this new generation. I conclude that the article's core message endures: a good lawyer is well served by staying abreast of psychological insights relevant to the legal profession-whoever is part of that profession in the future."

Newell is a non-public arbitrator of securities industry disputes for the Financial Industry Regulatory Authority (FINRA).  She is also trained as a mediator through the Supreme Court of Ohio. Prior to joining Campbell Law, Newell was the associate dean for academic affairs and a professor of law at the Ohio Northern University Pettit College of Law, where she was a recipient of the Dean's Award for Excellence in Teaching and a two-time recipient of the Fowler V. Harper Faculty Scholarship Award.

Before entering academia, Newell practiced corporate law in New York City at the law firm of Boies Schiller Flexner LLP. Her practice included broad-ranging transactional work, including executive compensation and employee benefit matters.

Newell earned a J.D., cum laude, from Harvard Law School. She graduated summa cum laude with a B.A. in English from Georgetown University.