BNSF Railway Company
12/10/2025 | News release | Distributed by Public on 12/10/2025 21:39
BNSF Industrial Products: 2025-2026 Christmas and New Year's Operating Plan
Date
Dec 10, 2025
This year, BNSF will observe the Christmas holiday on Wednesday, December 24, and Thursday, December 25, and the New Year's holiday on Wednesday, December 31, and Thursday, January 1, 2026.
Train service will not be curtailed due to the holidays; however, BNSF plans to minimize the number of yard, local and road-switch assignments at terminals during the holidays consistent with customer activity and volume demand. Connecting carriers who have reduced operations may cause delays on interline traffic.
Please refer to Demurrage Tariff 6004-C to review the free time and charges applicable for Christmas and New Year's.
CUSTOMER SUPPORT
For interactive tracing 365 days a year, please use BNSF's Tracing web tool by logging into the BNSF Customer Portal with your username and password and selecting Trace on the Home page. If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673.
Customer Support will maintain a limited staff on Christmas Eve and New Year's Eve until 6 p.m. Normal coverage will resume on the Friday following each holiday.
Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.
BNSF Railway Company published this content on December 10, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on December 11, 2025 at 03:39 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]