Building the Future of Commerce with Open Models

At PayPal, our mission is to revolutionize commerce globally. Every product, partnership, and technology we create is designed with one goal in mind: deliver the most innovative and seamless commerce experiences to millions of merchants and consumers around the world.

Driven by this commitment, we're building PayPal's LLM-powered agentic commerce services with NVIDIA's Nemotron™ open models.

Why open models:

Open models enable organizations to fine-tune AI systems for their specific domains, a critical capability in enterprise environments. This gives companies like PayPal unprecedented control over how they deploy AI to address real-world business challenges.

For PayPal, that control results in powerful, more intelligent agentic commerce experiences that can be scaled globally with PayPal's trust and security at its core.

The initial tests speak for themselves. Within weeks of implementing NVIDIA Nemotron™, and NDIVIDA NIM inference microservices, PayPal achieved a 50% increase in speed and a boost developer productivity, accelerating time-to-market by 5x.

This dramatic improvement stems from two key technological advantages: the intuitive open architecture that streamlines development, and our ability to directly fine-tune models rather than relying on less efficient prompt engineering approaches.

Looking forward: the future is open

The move toward open models isn't just a technological update, it's a strategic step toward gaining more control of our AI stack, from model selection and training to deployment and optimization - enabling us to deliver AI experiences with greater precision, lower latency, and more reliability than ever before.

NVIDIA and PayPal share the belief that open LLMs can play a major role in democratizing AI and enabling organizations to build production-grade systems without relying entirely on proprietary models.

As we look ahead, our commitment remains to share our expertise and champion community-driven innovation. We believe the future of commerce is intelligent, intuitive, and open. And we're just getting started.