BlueCare Tennessee Earns a 4-Star NCQA Health Plan Rating

Plan recognized for delivering quality coverage and care to Tennesseans enrolled in TennCare and Medicaid

CHATTANOOGA, Tenn. (Sept. 15, 2026) - BlueCross BlueShield of Tennessee announced today that its BlueCare Tennessee (BlueCare) subsidiary earned a 4-Star rating in the National Committee for Quality Assurance's (NCQA) 2026 Health Plan Ratings program. The plan, which serves Tennessee Medicaid members, received an overall score of 3.931.

NCQA Health Plan Ratings recognize health plans for their performance in areas such as clinical quality, member experience and customer service. Ratings are based on measures from the Healthcare Effectiveness Data and Information Set (HEDIS ® ), Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) surveys and NCQA accreditation standards.

"These ratings reflect the dedication of employees across our organization who work every day to help members get the care, support and service they need," said Casey Dungan, BlueCare Tennessee president and CEO. "We're proud of the results and remain committed to continuous improvement on behalf of the people we serve."

About NCQA Health Plan Ratings

NCQA awards ratings on a scale of one to five stars based on measures related to quality of care, member experience, customer service and operational performance. The ratings help consumers compare health plans using standardized national measures.