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Thurrock Council

07/09/2026 | News release | Distributed by Public on 07/10/2026 07:55

Issues with My Account access

We are aware of an issue affecting My Account logins and password resets on mobile devices. Where possible, please use a laptop or computer when logging in or resetting your password.

If you do not have access to a laptop or computer, you can also try:

Turning your phone to landscape mode
Using your mobile browser's 'Desktop Site' or Desktop Mode' option

We apologise for any inconvenience and are working to resolve the issue.

Thurrock Council published this content on July 09, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on July 10, 2026 at 13:56 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]

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