Medford DMV to prioritize appointments starting Nov. 23

Medford DMV

Media questions: Chris Crabb, 971-304-9705

Customer assistance: Call 503-945-5000 or visit oregondmv.com

Nov. 9, 2026

MEDFORD - Due to limited staffing, Oregon DMV's Medford office will begin prioritizing appointments starting Nov. 23. For guaranteed service at a specific time, customers should make an appointment on DMV2U or through customer assistance and bring the correct paperwork.

Drop-ins will still be accepted at the Medford office but waits may be longer depending on the number and difficulty of transactions, and drop-in customers will not have a guarantee of being served that same day.

The Medford office will also offer a certain number of same-day service window appointments, meaning customers who show up in a field office with a long wait time can choose to get help selecting a set window of time to return, potentially later that day or the next. Several DMV offices have moved to the service-window model and found it to be successful in reducing wait times and improving customer service. Customers appreciate the certainty of knowing they can return at a set time and be served, often within 15 minutes.

Customers are encouraged to check whether they can skip an office visit altogether and complete their service on DMV2U, which offers over 30 common transactions 24 hours a day, including license renewals and replacements, vehicle registration, address changes and submitting a collision report. Each person who completes their service online saves a trip to the DMV while freeing up appointment times for others.

Customers who don't have online access or have difficulty with DMV2U scheduling can call DMV customer assistance agents at 503-945-5000 for assistance during business hours.

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