State of Alabama
05/19/2026 | Press release | Distributed by Public on 05/19/2026 08:25
Provider Secure Web Portal Outage – Scheduled Maintenance
TO: All Providers
RE: Provider Secure Web Portal Outage - Scheduled Maintenance
Please be advised that the Provider Secure Web Portal, operated by Gainwell, will undergo scheduled maintenance that will result in an outage. During this time, the Provider Secure Web Portal will be unavailable.
Outage period:
- START: Tuesday, May 21, 2026, at 12:00 a.m. (Central Time)
- END: Wednesday, May 22, 2026, at 5:00 a.m. (Central Time)
Impact:
- No access to the Provider Secure Web Portal for claims submission and processing, eligibility verification, and related transactions.
We encourage providers to plan accordingly for this downtime. Normal operations will resume once maintenance is complete.
During the maintenance window the AVRS system will be available for inquiry at: 1-800-727-7848
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State of Alabama published this content on May 19, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on May 19, 2026 at 14:25 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]