Written answer by Ministry of National Development on Update on Courier Hub Scheme

Question No.: 1514
Question by: Ms Valerie Lee

To ask the Minister for National Development (a) whether an update can be provided on the Courier Hub Scheme; (b) how many applications has been received since the start of the scheme; (c) how effective has the scheme been; and (d) whether the Ministry will consider making it mandatory for all parcel sorting activities within HDB estates island-wide to be governed by this scheme.

Answer:

The growth of e-commerce in recent years has led to an increase in the volume of online purchases and deliveries. To improve efficiency of last-mile deliveries in residential estates and alleviate congestion at the main hubs of courier companies, the Urban Redevelopment Authority (URA) and the Housing & Development Board (HDB) launched the Courier Hub Scheme in September 2024, where courier companies can apply to use car park lots for sorting and dispatch of parcels to walkers.

HDB has expanded the scheme to offer more options to courier companies. HDB currently offers 89 multi-storey car parks under the scheme, up from 50 at its launch. As of 16 February 2026, HDB has received 30 applications from courier companies.

Courier companies using the scheme have reported efficiency gains which have enabled residents to receive their parcels faster, with fewer trips required by delivery vehicles.

However, there are constraints on how many car parks HDB can offer under the scheme. We have to prioritise residents' parking needs, and consider the impact on surrounding residential blocks such as noise.

We will monitor and review the scheme, alongside other solutions for last-mile delivery and parcel sorting.