Customers can get ahead of rising energy bills with Entergy Mississippi resources

JACKSON, Mississippi - As energy costs are on the rise nationwide, two fuel factors are driving an increase for Entergy Mississippi customers: higher projected natural gas prices and a lower fuel reduction adjustment.

Fuel costs are one of many factors that impact customers' energy bills, with usage being another leading contributor. Nearly 70% of the electricity Entergy Mississippi produces is generated using natural gas and we never mark up fuel costs, so customers pay exactly what we pay. Over the last year, customers have received a fuel reduction adjustment due to a prior period of over-recovery of fuel costs and lower natural gas prices. This resulted in a credit to customer bills of $8.36 per month, or a more than $100 savings in 2025. Now, because of higher natural gas prices and the end of the credit, starting in February the typical residential customer using 1,000 kWh per month will pay about $165 per month, or $14.22 more per month.

"We know how important it is that we safely deliver reliable power at an affordable price to our customers whether it is a family or a business," said Haley Fisackerly, president and CEO, Entergy Mississippi. "While we cannot control the price of fuel, we are committed to helping our customers manage their electricity usage, not only through access to resources and services that they can take action on themselves, but also through the investments we are making that are helping drive down costs - other than fuel - for all our customers."

The fuel increase was approved by the Mississippi Public Service Commission and comes after last year's lower rates due to lower natural gas prices, which have helped keep Entergy Mississippi's rates below the national average. We forecast the cost of natural gas, which is built into rates once per year. Due to fluctuations in those prices, we may either over-recover or under-recover these costs during the course of the year, which results in a fuel adjustment. The amount that was over-recovered has already been returned to customers, resulting in a lower fuel reduction adjustment on customers' bills beginning in February. This, combined with higher natural gas prices, makes up the fuel increase.

Entergy Mississippi's Bill Toolkit connects customers to resources that can help them get ahead of rising costs to save on their energy bills, including:

• Energy efficiency programs and rebates, including free home energy audits and low-to-no-cost tips like sealing air leaks and adjusting the thermostat.
• Bill management tools to better understand energy usage and manage payment options. Customers can log in to their myEntergy account and access their myAdvisor dashboard for useful resources, usage and cost details, bill history, bill projection, bill analyzer and more. Customers can also use myEntergy to enroll in programs like PaperFREE billing, AutoPay, Pick-A-Date and Level Billing.
• Financial assistance offerings like The Power to Care, Low Income Home Energy Assistance Program or LIHEAP and Single Stop.

Customers can learn more about energy efficiency and bill management resources at BillToolkit.entergy.com.

About Entergy Mississippi

Entergy Mississippi provides electricity to approximately 459,000 customers in 45 counties. Entergy Mississippi is a subsidiary of Entergy Corporation. Entergy produces, transmits and distributes electricity to power life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We're investing for growth and improved reliability and resilience of our energy system while working to keep energy rates affordable for our customers. We're also investing in cleaner energy generation like modern natural gas, nuclear and renewable energy. A nationally recognized leader in sustainability and corporate citizenship, we deliver more than $100 million in economic benefits each year to the communities we serve through philanthropy, volunteerism and advocacy. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at EntergyMississippi.com and connect with @EntergyMS on social media.

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