The integration of Dynatrace with AWS DevOps Agent delivers a powerful combination for autonomous incident response, pairing Dynatrace's AI-powered root cause analysis and real-time production context with AWS's new frontier agent capabilities. Together, the two platforms bring complementary strengths that accelerate investigations, reduce handoffs and "war room ping-pong," and ultimately cut time and cost. Teams running AWS applications can investigate incidents more quickly, identify root causes with precision, and move closer to achieving truly autonomous cloud operations.

How AWS DevOps Agent and Dynatrace complement each other to resolve incidents faster

It's late at night, you're on call, and an alert fires for an AWS application. You need to assess the severity, understand the impact, and quickly notify the relevant teams. Until now, that potentially meant toggling between Dynatrace and the AWS Console to piece together the full picture. With the AWS DevOps Agent and Dynatrace integration, you instantly have all the information you need at every stage of remediation.

AWS DevOps Agent represents a new class of frontier agents: AI that works autonomously for hours or days, investigating incidents without constant human intervention. Dynatrace provides causal and predictive AI that pinpoints the root cause of issues and anticipates problems before they escalate. Together, they create something neither can deliver alone: end-to-end incident resolution that spans from early warning through root cause to remediation.

When AWS announced the DevOps Agent at re:Invent last December, they showcased this integration as a key use case, demonstrating how autonomous investigation becomes dramatically more effective when powered by Dynatrace precise, topology-aware production context. The agent doesn't just correlate signals; it understands what those signals mean for your business.

Experience topology-aware root cause analysis with guided mitigation

Consider a typical CRM stack: a React frontend on S3 and CloudFront, an ALB routing to Lambda-hosted Python services implementing the CRM business logic, backed by an RDS PostgreSQL. During normal operations, the responses take ~1 ms, but suddenly those degrade to 1 s+. Dynatrace instantly detects the problem with all relevant context, including business impact, and automatically triggers the AWS DevOps Agent to initiate further investigation.

Figure 1: Dynatrace and the AWS DevOps Agent work hand in hand to analyze and mitigate the problem.

• Root cause analysis with causal AI: Dynatrace detects response-time degradation and automatically gathers relevant context, including potentially AWS resources causing the issue, such as Lambda, RDS, and ALB.
• Seamless collaboration with AWS DevOps Agent: Dynatrace triggers the AWS DevOps Agent and passes full runtime context, allowing it to trace the execution path from symptom to failing component.
• Pinpoint the root cause: The AWS DevOps Agent analyzes underlying RDS logs, identifies DROP INDEX commands that correlate with slowdown events, and surfaces the findings directly in Dynatrace, without tool switching. The commands are traced to an input error by a database administrator.
• Recommend and stage a fix: the agent provides a clear diagnosis, recommended remediation steps, and proposed action that's ready for human approval.
• Prevent recurrence: The agent suggests proactive monitoring of database logs for similar commands to prevent future incidents.

This always-on, on-call workflow accelerates triage, allows topology-aware root cause analysis, guides mitigation, and adds preventative recommendations. It works across a broad set of AWS services, including AWS Lambda function errors, Amazon EKS container failures, Amazon VPC connectivity issues, and more.

Ready to try it out yourself?

With the Dynatrace integration into AWS DevOps agents, you get:

• Fewer handoffs and clearer ownership with a single investigation narrative (no bouncing between teams/tools)
• Less manual correlation as Dynatrace supplies topology, dependencies, and traces as a ready-to-use production context
• Faster "why" analysis as AWS DevOps Agent correlates AWS telemetry with change/deployment history and proposes mitigations
• A more repeatable incident response, including prevention recommendations to reduce repeats

For more details on the preview and how to try it yourself, have a look at this hands-on walkthrough on the AWS Cloud Operations Blog. You can also refer to AWS documentation for instructions on connecting Dynatrace and the AWS DevOps Agent.

For more news on Dynatrace and AWS, have a look at this recent blog post.