SoundHound AI Inc.

05/12/2026 | Press release | Distributed by Public on 05/12/2026 09:02

SoundHound AI to Showcase OASYS Agentic AI Platform and Real-Time Restaurant Automation at 2026 National Restaurant Association Show

SANTA CLARA, Calif.- May 12, 2026 - SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced its participation in the 2026 National Restaurant Association Show, taking place May 16-19 in Chicago, IL.

Attendees can visit Booth #6857 to experience SoundHound's latest advancements in voice and agentic AI powered by OASYS, powering seamless ordering, intelligent automation, and real-time insights across front of house, back of house, and off-premise channels.

This year's showcase highlights how AI-powered agents are transforming restaurant operations - handling guest interactions, supporting staff, and resolving operational issues before they impact service.

SoundHound will present a series of live, integrated demonstrations, including:

  • Dynamic Drive-Thru: A fully conversational AI ordering experience built for Burger King UK, now enhanced with real-time kitchen display system (KDS) integration for faster, more accurate service.
  • Voice Insights: Turning live drive-thru conversations into actionable intelligence, unlocking coaching opportunities, improving customer satisfaction, and driving upsell performance.
  • Dynamic Kiosk: A next-generation, multimodal ordering experience where guests can simply walk up and speak, combining voice, touch, and visual interaction with no wait time.
  • AI Agents for Guest & IT Services: New OASYS-powered AI agents that automate guest support and proactively manage IT operations, including ticket creation and resolution, helping restaurants maintain uptime and deliver consistent service at scale.
  • Voice Commerce via Smart TV: A groundbreaking ordering experience that allows consumers to browse and place food orders using only their voice directly from a smart TV environment.

Additional experiences at the booth include a voice-activated robotic server, created in partnership with Richtech Robotics, offering attendees customizable "SoundHound signature" beverages, demonstrating how voice AI can extend beyond ordering into physical service environments.

"The National Restaurant Association Show is where the industry comes to see what's next," said Ben Bellettini, SVP of Restaurant Sales at SoundHound AI. "This year, we're showcasing how AI goes beyond ordering - bringing intelligence to every part of restaurant operations, from the drive-thru to IT support. Our AI agents don't just respond. They act, anticipate, and help restaurants run smarter, faster, and more efficiently."

SoundHound's voice AI platform is built on proprietary technology that understands natural human speech in real time, allowing customers and employees to interact intuitively - without rigid commands or scripted flows. By combining conversational AI with automation and data insights, SoundHound enables restaurants to increase speed, improve accuracy, boost revenue, and reduce operational strain on staff.

For more information, please visit: https://www.soundhound.com

Want to meet with a SoundHound expert at NRA in Chicago? Please contact our PR at [email protected]

About SoundHound AI

SoundHound AI (Nasdaq:SOUN) is a voice and agentic AI company that enables businesses to deliver natural, end-to-end conversational experiences across digital and physical channels, including phones, kiosks, chat, smart devices, drive-thrus, TVs, in-vehicle, and more. Its agentic platform, OASYS, is a self-learning, orchestrated AI system where organizations can build and deploy conversational AI agents to handle transactions, tasks, and workflows on behalf of customers and employees. Built on proprietary technology backed by 400+ patents and years of AI research, SoundHound serves leading brands across industries including automotive, financial services, healthcare, retail, telecommunications, and more. It powers millions of products and processes billions of interactions annually for enterprise customers worldwide. Learn more at: https://www.soundhound.com

SoundHound AI Inc. published this content on May 12, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on May 12, 2026 at 15:02 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]