11/17/2025 | Press release | Distributed by Public on 11/18/2025 00:00
Beyond the Customer Relief Fund, there are additional programs to support customers who are challenged by rising energy costs, including:
Low-Income Home Energy Assistance Program (LIHEAP) is a federally funded program, which provides grants in varying amounts of up to $1,200, with no payback required, based on a household's income, type of fuel, and type of dwelling. A customer's annual household income cannot exceed 60 percent of the state median income guidelines. Homeowners, renters, roomers, and subsidized housing tenants may be eligible. Customers do not have to be behind on their bills to receive a grant.
The Universal Service Fund (USF) helps ensure energy bills are more affordable for eligible customers. Eligibility requirements for USF have recently changed. The Fresh Start arrearage forgiveness portion of the program is also open to past participants. Call 1-800-510-3102 or visit energyassistance.nj.gov for information.
Lifeline is a utility assistance program that offers $225 to persons who meet certain income guidelines. Utility customers as well as tenants whose utility bills are included in their rent are eligible.
More information about these programs is available through the Department of Community Affairs website. Residents also can access the Department of Community Affairs self-screening tool to help determine what energy assistance benefits they may qualify for.
Customers can also see what programs best fit their needs through the Assistance Finder tool at atlanticcityelectric.com/AssistanceFinder. For additional support, customers can contact the Atlantic City Electric Customer Care team through the online portal or by calling 1-800-642-3780.
To learn more about Atlantic City Electric, visit The Source, Atlantic City Electric's online newsroom. Find additional information by visiting atlanticcityelectric.com, on Facebook at facebook.com/AtlanticCityElectric, and on X, formerly known as Twitter, at twitter.com/AcEleCconnect. Atlantic City Electric's mobile app is available at atlanticcityelectric.com/MobileApp.