Repco Boosts Delivery Speed and Safety with Zebra Technologies

Leading ANZ automotive parts retailer drives new levels of delivery efficiency with Zebra's mobile computing solution

MELBOURNE, Australia - April 8, 2026 - Zebra Technologies Corporation (NASDAQ: ZBRA), a global leader in digitising and automating workflows to deliver intelligent operations, today announced that Repco, the largest reseller and supplier in the automotive aftermarket parts sector in Australia and New Zealand (ANZ), has digitised its last-mile delivery operations with Zebra's TC5 series mobile computers.

With a history spanning over a century and a network of more than 500 stores, Repco is a cornerstone of the automotive industry in the region, serving a wide array of customers from everyday drivers to specialist workshops. To maintain its competitive edge in a rapidly expanding e-commerce market, Repco needed to overcome challenges related to last-mile delivery, including a lack of visibility into vehicle locations and a desire to enhance driver safety by reducing reliance on personal mobile phones.

"We didn't want people using their telephones while driving to find a route or take a phone call," recalls Arun Sen, General Manager, Application Systems, GPC Asia Pacific. "Reducing that risk was critical. I had prior experience with Zebra; their network and support in Australia are very strong. Many major retailers use Zebra, so we knew service would be reliable."

To modernise its fleet of approximately 800 delivery vehicles, Repco selected Zebra's TC5 series mobile computers because they were rugged, support 5G connectivity, and easy to use. The project was successfully executed in partnership with Zebra registered reseller, Auslaser Business Solutions, who provided comprehensive end-to-end project management, from device configuration to the national rollout. The TC5 series mobile computers run Repco's "Genuine Delivery" application, providing real-time visibility into driver locations and delivery progress.

"With 800 vehicles, understanding utilisation is critical," said Sen. "Previously, we had no visibility into how many trips a vehicle made. Soon, we'll be able to see the full trip history and usage patterns. Store staff can see the driver's real-time location and estimated time of arrival. If a customer calls, we can immediately tell them where the driver is and how long the delivery will take."

The new solution provides a single, streamlined platform for drivers, giving them everything they need to deliver items quickly and safely. Drivers can digitally view delivery lists, build efficient routes, and add stops on the fly. This has significantly reduced the need for phone calls to drivers, and any necessary calls are now handled safely via hands-free Bluetooth on the Zebra devices. The real-time data has empowered Repco to resolve customer support queries about delivery status almost instantly and provides valuable insights for optimizing fleet performance.

"Repco's success is a powerful example of how connecting the frontline workforce can drive significant business transformation," said Brett Newstead, Sales Director, Australia & New Zealand, Zebra Technologies. "By equipping their drivers with our TC5 series mobile computers, Repco has solved critical last-mile delivery challenges and established a robust platform for better customer service and future innovation."

KEY TAKEAWAYS

• By gaining real-time visibility across its 800-vehicle fleet, Repco has significantly improved customer service while unlocking critical data to optimize fleet utilization and measure delivery performance.
• Driver safety has been enhanced by replacing personal phones with Zebra's TC5 series mobile computers, enabling hands-free communication for the connected frontline worker.
• To learn more about Repco's success story, visit here.

WHO IS ZEBRA TECHNOLOGIES?

Zebra provides the foundation for intelligent operations with an award-winning portfolio of connected frontline, asset visibility and automation solutions powered by AI. Organizations globally across retail, manufacturing, transportation, logistics, healthcare, and other industries rely on us to deliver outcomes today while driving innovation for what's next. Together with our partners, we create new ways of working that improve productivity and empower organizations to be better every day. Learn more at https://www.zebra.com.

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Media Contact:
Daniel Chan
[email protected]

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