National Grid Reminds Customers to Stay Safe When Clearing Snow Buildup at Home

With active Lake Effect Snow Warnings and Winter Weather Advisories posted for areas across Upstate New York, National Grid reminds its customers to exercise caution when removing snow and ice. Forecasts from the National Weather Service indicate that areas traditionally impacted by Lake Effect Snow could see between 6 to 18 inches of new snow this weekend in addition to the 6 to 12 inches of snow that has already fallen.

Snow and ice accumulation on roofs can place a burden on electricity service wires - also known as the weatherhead - that bring energy into the home. These wires are live and are a potential hazard to anyone attempting to clear snow. As snow and ice are removed, inspect the connection point from a safe distance to be sure that the wires haven't been pulled away from the house, which would create a potential fire risk.

Snow and ice buildup on your home's weatherhead can be dangerous to clear

The company also offers the following safety tips for working around energy infrastructure on your home:

• Stay at least 10 feet away from overhead power lines at all times.
• Keep all ladders, shovels, roof rakes and other devices well clear of any lines coming from the street to the structure, regardless of the material the equipment is made from. In extremely wet conditions, even wood can conduct electricity.
• Start clearing snow at the opposite end of the roof from the service point where electricity is delivered.
• Learn more about power line safety at our website.
• The buildup of ice and snow around or over natural gas meters, regulators and pipes can pose a serious safety risk. Ice and snow falling from a roof can damage gas meters or service connections to customers' homes or businesses, resulting in potential gas leaks. Customers should take immediate action if a natural gas leak is suspected:
  • Get out - All occupants should leave the house immediately. Do not use the telephone, light switches or automatic garage door openers for any reason.
  • Call us - After leaving the house and reaching a safe environment, call National Grid's 24-hour gas emergency number: 1-800-892-2345.
  • Stay out - Don't return to your home until National Grid tells you it is safe to do so.
• Cleared snow should never be piled around vents. A blocked vent can lead to the buildup of deadly carbon monoxide.
  • The symptoms of carbon monoxide poisoning are similar to those of the flu, and can include headaches, weakness, confusion, chest tightness, skin redness, dizziness, nausea, sleepiness, heart fluttering or loss of muscle control. If you suspect carbon monoxide is present in your home, immediately go outside and breathe deeply, then call 911.
• When clearing snow, customers and snow removal contractors should be aware of the location of natural gas equipment to avoid coming into contact with meters, hitting outside gas risers, or piling snow around vents mounted on the outside of buildings. Gently remove icicles from the meter with a gloved hand, if necessary. Never kick your meter or use a snow shovel to knock ice away.

Take caution when shoveling or clearing snow near gas meters