Staff training requires temporary closures at WYDOT Driver Services locations in Jackson and Thayne

JACKSON - The Wyoming Department of Transportation is announcing a scheduled temporary closure of the Driver Services locations in Jackson and Thayne to train employees on the agency's new MAX and oneWYO software systems.

Both the Jackson and Thayne offices will close early on Monday, Sept. 15, at 12:30 p.m. and remain closed through Wednesday, Sept. 17. Both offices will reopen on Thursday, Sept. 18 with normal business hours.

"We were really conscientious of the potential impact these closures could have on the public," said Misty Zimmerman, Driver Services program manager. "We tried to space the closures so folks can still conduct essential business, although some extra travel time may be necessary."

Closure information is also posted on the locations map on the Driver Services webpage: https://www.dot.state.wy.us/driverservices

MAX is replacing WYDOT's Revenue Information Sharing software, an outdated software many WYDOT programs, law enforcement agencies, and other government agencies use to look up driver information. The new software and its public facing component, oneWYO, will streamline Driver Services operations and allow the public to conduct more Driver Services business online. WYDOT employees have been working on the software upgrade with Kyndryl, an IT service management company, and AstreaX, who recently partnered to implement a similar system in Arizona. More details can be found in our initial news release. MAX is expected to go live in fall 2025.