04/22/2025 | News release | Distributed by Public on 04/22/2025 01:54
The latest features and partnerships for Grasshopper's small business phone solution are designed to deepen customer relationships, streamline workflows, and empower small business success
GoTo, the leader in cloud communications and IT, today announced new features for its virtual phone system, Grasshopper. These updates are designed to empower small business owners to find information faster, respond to customers more efficiently, and elevate their customer interactions with smart conversation filters, global search capabilities, and enhanced call management tools.
"For small business owners, first impressions are everything. With these new features, Grasshopper is giving businesses the tools to improve their communication from the start and build stronger, lasting relationships with their customers," said Scott Manning, General Manager, Grasshopper. "Grasshopper's latest updates ensure businesses not only communicate more effectively but also present themselves with professionalism and take greater control of their growth. We remain steadfast in our mission to empower entrepreneurs and small business owners with a communications solution that is built, priced, and packaged specifically for them."
Organize customer communications with a new unified Conversations view:
Grasshopper's new unified Conversations makes staying on top of customer interactions easier than ever by consolidating calls, texts, voicemails, and faxes into a single thread. The newest features help businesses stay organized, save time, and deliver exceptional service.
Professional call features:
Enhance your business professionalism with features that make it easy to quickly spot follow-ups or action items from prospects or customers, helping you stay organized and on top of your business.
Partnerships bring essential tools and exclusive discounts to Grasshopper customers:
Grasshopper partnerships ensure Grasshopper customers have the right pieces in place to make their business a success.
About GoTo
GoTo, the leader in cloud communications and IT, is dedicated to powering a world of work without limits. Featuring flagship products GoTo Connect, LogMeIn Resolve, LogMeIn Rescue, and Grasshopper, the GoTo portfolio offers secure, reliable, AI-enabled solutions that are simple to adopt for small and midsize businesses, and scalable to enterprises worldwide. GoTo continuously improves human experiences for AI-enabled workforces across hundreds of thousands of customers. The company is headquartered in Boston, Massachusetts, with approximately $1 billion in annual revenue and 2,800 employees throughout North America, South America, Europe, Asia, and Australia.
Media Contact
Alyssa Kanter
press@goto.com
+1 617-279-2443