UI Crews Restore Power for Customers as Nor’easter Impacts Connecticut

Crews working through the weekend to assess damage and restore power during the storm

ORANGE, Conn. - September 26, 2026 - United Illuminating (UI), a subsidiary of Avangrid, Inc., is responding to the impacts of the Nor'easter that is affecting Connecticut throughout the weekend. As of 11:00 a.m. on Saturday, approximately 4,800 customers in UI's service territory have lost power from the storm so far. There are currently around 730 customers without power.

"The heavy rain and gusting wind across Connecticut have been knocking down branches and trees, causing damage to our infrastructure," said Angela Baccaro, UI spokesperson. "Our crews have been working to quickly bring power back for thousands of customers already. They are working closely with the municipalities to prioritize clearing roads and assessing damages. We urge customers to stay far away from storm debris that may contain downed or dangling wires. Please also remember to drive slowly and carefully around work zones to give our crews space as they make repairs and restore power."

To help customers prepare for potential power outages, UI has compiled a storm checklist available at Storm Checklist - UI. This checklist includes tips and resources for customers, such as:

Before a Storm

• Sign up for our free Outage Alerts service. You will automatically receive notifications with the latest information about your power outage.
• Keep long-lasting LED flashlights and lanterns on hand, along with a battery-operated radio, fresh batteries, drinking water, non-perishable foods and prescription medications.
• Fully charge mobile devices and store emergency contacts in memory.
• Fuel vehicles and fill spare fuel tanks for generators.

Safety Tips

• Stay far away from downed wires and anything that may be in contact with them. Report downed wires and other electrical hazards to UI at 800.722.5584.
• If a downed wire comes in contact with your vehicle, stay inside, call 911 and wait for help. If you must get out because of fire or other danger, avoid making contact with the vehicle and the ground at the same time. Jump clear of the vehicle, land with your feet together, and hop away with both feet together, or shuffle away without lifting your feet. Don't run or stride.

Report an Outage

• To report an outage, visit uinet.com or call 800.722.5584 (800.7.CALL.UI).
• Report outages using the company's new mobile app, available from the Apple Store and Google Play.
• Report outages via UI's mobile alerts system: text "OUT" to 78418. Registration is required.

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Media Contact:

Angela Baccaro [email protected] 203.836.0874