FEMA - Federal Emergency Management Agency

11/12/2024 | Press release | Archived content

FEMA Disaster Recovery Centers Help Survivors Apply for Assistance

Release Date:
November 12, 2024

Tennessee residents can get in-person service and advice about available assistance from state, federal and community organizations at a FEMA Disaster Recovery Center.

Recovery centers are staffed with FEMA personnel as well as representatives from the U.S. Small Business Administration. All recovery centers are accessible to people with disabilities and others with access and functional needs. The centers provide accessible parking, ramps and restrooms and have assistive technology on hand. American Sign Language and remote video interpreting are available by request.

FEMA specialists can clarify information you received from FEMA or other agencies. They can also:

  • Explain the types of assistance available.
  • Submit your documents to a FEMA processing center.
  • Scan or copy new information or documents needed for your case files.
  • Answer questions and refer you to other resources.

Recovery center staff are there to guide you through the application process. You can also connect with them for immediate needs and learn what kind of help is available for removing damaged debris, belongings and other materials from your property. SBA representatives can explain how to apply for their low-interest disaster loans for homeowners, renters, private nonprofit organizations and businesses of all sizes.

Disaster Recovery Centers are open 8 a.m. to 7 p.m. ET Monday to Saturday; centers are closed Sundays.

  • Carter County: 1749 Highway 19 E., Elizabethton, TN 37643
  • Cocke County: Cocke County Recreation Department 466 Learning Road/Learning Way, Newport, TN 37821
  • Greene County: Greene County Courthouse/Annex 204 N. Cutler St., Greeneville, TN 37745
  • Hamblen County: Utility Commission Conference and Training Center 441 Main St., Morristown, TN 37814
  • Johnson County: Tennessee National Guard Armory, 1923 S. Shady St., Mountain City, TN 37683
  • Unicoi County: National Guard Armory/Unicoi Emergency Operations Center 615 South Main Ave., Erwin, TN 37650
  • Washington County: Cherry Grove Baptist Church, 104 Cherry Grove Rd., Jonesborough, TN 37659
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