Disaster Assistance Centers Opening to Support Residents Impacted by Winter Storm Fern

Beginning Tuesday, February 10, 2026 the Nashville Office of Emergency Management (OEM), in coordination with the Office of the Mayor and Metro partners, will open two Disaster Assistance Centers (DACs) to provide in-person support for residents impacted by Winter Storm Fern. These centers are designed to connect community members with local resources, recovery guidance, and critical information as response efforts continue to transition into recovery.

Important Clarification

While some residents may associate Disaster Assistance Centers with federal disaster aid, FEMA assistance is not currently available at these locations. At this time, the centers are staffed by Metro agencies and community partners focused on addressing immediate local needs.

The Federal Emergency Management Agency (FEMA) has approved FEMA Public Assistance (PA) to support eligible local governments and certain private nonprofit organizations with disaster-related response and recovery costs. Public Assistance helps cover eligible expenses associated with emergency work and the repair or replacement of damaged public infrastructure, such as roads, bridges, utilities, and public buildings.

FEMA Individual Assistance (IA), which may provide direct support to eligible individuals and households for certain uninsured or underinsured disaster-related needs, remains under federal review at this time.

"Under federal review" means the state has submitted required information and documentation for FEMA's evaluation of household impacts and unmet needs. No final determination has been issued yet. If IA is approved, FEMA will announce registration details, eligible counties/areas, and application deadlines through official channels.

Should federal disaster support become available in the future, these centers are positioned to transition into state-led, federally supported sites. Additional guidance will be shared if that occurs.

Disaster Assistance Center Locations and Hours

Hadley Park Community Center
1037 28th Ave N, Nashville, TN 37208

Smith Springs Community Center
2801 Smith Springs Rd, Nashville, TN 37217

Hours of Operation

Beginning Tuesday, February 10, 2026

• Monday - Friday from 9 am - 6 pm
• Saturday from 9 am - 6 pm

Agencies On Site to Include

hubNashville, Legal Aid Society, Metro Action Commission, Metro Codes, Metro Public Health, Metro Social Services, Nashville General Hospital, Nashville Humane Association, Office of Emergency Management, American Red Cross, Tennessee Department of Labor, VOAD, WeGo,
Mental Health Cooperative, and additional partner agencies.

Some available services include

• Health and wellness services
• Mental health and crisis support
• Employment and insurance assistance
• Resource referrals and case management
• Animal wellness services
• Help navigating forms and HUB requests

No appointments are necessary.

Residents are encouraged to bring identification and any documentation related to storm impacts if available, though it is not required to receive assistance.

For those unable to visit in person, recovery resources remain available online at www.nashvilleresponds.com .

"I want every Nashvillian to know that support is available to you during this recovery and you can access it in one location: our local disaster assistance centers," said Mayor Freddie O'Connell. "Our goal is to ensure residents have a single place they can access trusted information and connect with the support they need as our community recovers from the winter storm."

"Opening these centers marks an important step forward in our recovery," said OEM Director Chief William Swann.

OEM will continue working alongside local and state partners to evaluate community needs and expand resources as appropriate.