Florida Department of Agriculture and Consumer Services

09/17/2026 | Press release | Archived content

Sauna360 Recalls Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards

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  • Recalled IS Series
  • Recalled E Series - Sauna
  • Recalled IG Series- Sauna
  • Recalled IR Sauna Kit (with panels)
Name of Product:
Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits
Hazard:

The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards.

Remedy:
Repair
Recall Date:
September 17, 2026
Units:

About 41,580 (In addition, about 6,758 were sold in Canada)

Consumer Contact

Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected] or online at https://sauna360.com/product-recall or https://sauna360.com and clicking "Recall" at the bottom of the page for more information.

Recall Details

In Conjunction With:
Description:

This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words "Saunalogic," "Infralogic," "Carbonflex," or "Tylö" on their control panel or locate their product manual. Customers who purchased pre-configured infrared sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle. Consumers can also find the serial number located under the lower bench or on the wall under the upper bench depending on the unit and provide Sauna360 the serial number to determine if they have a recalled sauna. The IR sauna kits with panels, along with the following sauna model numbers, are included in this recall:

BRAND SERIES MODEL
Finnleo IS Series IS44, IS44-15, IS44-20, IS440-15, IS440-20, and IS565
Finnleo S Series S810, S820, S825, S830, S840, S870, and S880
Finnleo Sentinel Sentinel 3
Finnleo Sentinel Hybrid Sentinel Hybrid 2-20 and Sentinel Hybrid 3
Helo S Series S820 and S870
Radiant Health Elite E-1H, E-2H, E-2.5H, E-3H, E-4H, EC-3H, EC-4H
Radiant Health Pause P-1H, P-2H, P-2.5H, P-3H, P-1H-CA, P-2H-CA, P-2.5H-CA, P-3H-CA
Sauna360 E Series E510, E570, and E580
Saunatec B Series B200, B200C, B300C, B300CC, B300CH, B400, B400C, B400CC, B810, B810C, B820, B820C, B830, B830C, B840, B840C, B870, B870C, B880, and B880C
Tylo IG Series IG810, IG820, IG830, IG840, IG870, and IG880
Tylo Kiruna Kiruna 1, Kiruna 2, and Kiruna 3
Tylo Kiruna Hybrid Kiruna Hybrid 2-15, Kiruna Hybrid 2-20, and Kiruna Hybrid 3
Tylohelo B Series B200, B200C, B300C, B300CC, B300CH, B400, B400C, B400CC, B810, B810C, B820, B820C, B830, B830C, B840, B840C, B870, B870C, B880, and B880C
Tylohelo S Series S810, S820, S825, S830, S840, S870, and S880
No Brand S Series S810, S820, S825, S830, S840, S870, and S880

IR KITS

(with panels)

Saunatec Custom/Semi-Custom (IR/IS/Hybrid) Carbonflex
Tylo Custom/Semi-Custom (IS/Hybrid) Saunalogic
Helo Custom/Semi-Custom (IS/Hybrid) Saunalogic
Finnleo Custom/Semi-Custom (IS/Hybrid) Saunalogic
Amerec Custom/Semi-Custom (IS/Hybrid) Saunalogic
Finnleo Custom/Semi-Custom (IR) Infralogic
Saunatec Custom/Semi-Custom (IR/IS/Hybrid) Saunalogic
Tylohelo Custom/Semi-Custom (IR/IS/Hybrid) Saunalogic
Tylo Custom/Semi-Custom (IR) Aspire
Tylo Custom/Semi-Custom (IR/IS/Hybrid) Bliss
Remedy:

Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.

Incidents/Injuries:

The firm has received 67 reports of overheating, melting, charring or burning. No injuries have been reported.

Sold At:
Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000.
Importer(s):

Sauna360 Inc., of Cokato, Minnesota

Manufactured In:
China
Recall number:
26-784
Fast Track Recall

Related Recalls

The saunas contain a bench that can collapse, posing a fall hazard to consumers. The previous recall repair was ineffective; a new repair is now being offered.

The internal wire heating elements of the blankets and pads can overheat, posing fire and burn hazards to consumers.

The recalled hair dryer brushes are in violation of federal regulations for hair dryers as they lack an integrated immersion protection device, which presents a substantial product hazard to consumers and the risk of death or serious injury from electrocution or shock if the hair dryers fall into water while plugged in. In addition, the recalled hair dryer brushes can overheat, posing a burn hazard.

The recalled hair dryer brushes lack an integrated immersion protection device, which presents a substantial product hazard to consumers, posing the risk of death or serious injury from electrocution or shock if the hair dryers fall into water while plugged in to an electrical source. The recalled hair dryer brushes also pose the risk of death or serious injury from smoking and fire hazards.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:

Choose Your Recall Emails Get Notified About Each Recall via Email.
Florida Department of Agriculture and Consumer Services published this content on September 17, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on September 22, 2026 at 16:38 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]