Report everyday concerns to the City with ICgovExpress!

Noticed a broken parking meter? Playground equipment that could use attention? A new pothole on your way to work?

With ICgovXpress, reporting everyday concerns in Iowa City is quick and easy. Residents can request services, ask questions, and submit non-emergency reports directly from a computer or smartphone.

From trash in yards and unshoveled sidewalks to apartment over-occupancy, ICgovXpress helps connect your concern to the right department. Simply visit https://www.icgov.org/report and select from 14 service categories, ranging from animal control to parking. Don't see your topic listed? Choose "General - Other," and the staff will route your request appropriately.

Important information

ICgovXpress is for non-emergency issues only and is not monitored 24/7.

• Call 911 for emergencies.
• For ongoing, non-emergency police matters (such as noise complaints), contact routine dispatch at 319-356-6800.

Why use ICgovXpress

When you submit a report, you'll receive a request number so you can track its progress. City staff may contact you if additional information is needed. Once your request is resolved, you'll be notified and invited to complete a brief survey about your experience. You may also choose to submit a report anonymously.

Most requests are addressed within just a few days.

Download the app

Reporting an issue on the go is simple. ICgovXpress is available for download on Google Play and the App Store.

Need assistance?

If you have trouble accessing this site and its contents, contact [email protected] or call 319-356-5000 for assistance.